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change ip number

The unit climbed on an existing device ip number and I need to change it.

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delete recordings from app

I watch directv from two locations, one account. With a dish/genie at one and via directv app on Roku in the other. I can set programs to record at either location. I can warch from both. All recordings are on the genie. My question is how can I delete recordings from the app on Roku or app on andro

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Business app receiver groups

I'm using the Directv for Business app. It recognizes the receivers on the same subnet but there are also a couple with red indciators. I have grouped several receivers into their own "Receiver Group" but it doesn't appear that this function does anything useful. I'd like to limit the Homescreen to

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New format

I've been a customer 20+ years and your new menu format is so bad it's the straw to break my back as a customer. Return the old format or so long.

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New info pages are rolling out for DIRECTV satellite customers

DIRECTV satellite customers will start seeing an upgraded browsing experience that makes finding what to watch a whole lot easier. We’re introducing a new, structured Series Info Page, along with updated templates for Episodes and Movies, designed to bring everything together in a cleaner, more orga

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Need to cancel or suspend service

I called Directv customer service to cancel or suspend my service and the message said call between Monday thru Friday. I've been a customer for 22 years and never was customer service closed on weekends. Can someone at Directv please help?

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How to view "Messages"

My posting is showing that I've received 7 messages since I posted it. I'll be go to heck, how can I get to them? Apologies if my ask here has been posted on the incorrect category. Asking the moderator to move it to when it belongs if necessary.

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139

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Deceptive trade practices

I've had an account with DirecTV for 21 years, and getting so tired of the deceptive trade practices being practiced by this company. They constantly do bait and switch causing you to upgrade to get the channels you used to get for a lesser price. I'm now canceling my account since they have cancele

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Gemini Android Version

With respect to the Gemini Box used with satellite, what Android version/security patch are those boxes running? The ones for streaming are still on Android 11 and a year old June 2025 security patch. Thank you.

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Set something to record and it didn’t!

A few days ago in the DirecTV app for iPhone, I searched for the music awards on CBS3 Philadelphia. I selected it to record and the screen confirmed it was set to record on living room dvr. fast forward to tonight we are in the bedroom and use the DirecTV app on Apple TV. Only thing on there is coun

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NOT FINDING WHAT YOU'RE LOOKING FOR?