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Your DIRECTV equipment arrives, what's next?
A big smile on your face, of course! Then, click here to learn how to set up equipment with a TV, pair the remote control, and activate service.
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Satellite Equipment
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black screen only on abc
i'm trying to watch my show. it works on the app. but not on my tv and its the only channel that doesn't show anything its just black.
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Watching on Satellite
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Bill Dispute
We were told by DTV customer service to file a claim to dispute a charge that has been on my bill for two years. The person we spoke to said notes were made in our account showing the discrepancy and we should be credited for 29 charges. She said we needed to file this on a computer and on the websi
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Satellite Account
1.7K
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DirecTv no longer interested in maintaining existing satellite subscribers
I’ve been using DirecTV satellite for decades, as it produced a great product at competitive pricing compared to the alternatives. That aspect of DirecTV is now gone. While I don’t expect to get the exact same deals as brand new subscribers, DirecTv has always offered “promotions” to keep the price
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Satellite Account
2.7K
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New card put in my DirecTV box at my motel in four rooms
I put a new card in my DirecTV box in four rooms at my motel and they are all given the same message 711 error please call front desk card not activated
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Satellite Equipment
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SignalSaver
I’m really frustrated with tech support. I think the problem is simple but getting a solution from them seems almost impossible. Here’s the situation This area had a major hail storm that damaged roofs and siding. Our house was one of them. The roof was just replaced and that meant the dish had to b
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Watching on Satellite
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Screen goes black on iPad while using Directv app. Audio sometimes keeps playing...sometimes not.
Have an intermittent problem while using the Directv App with an iPad Pro 12.9" 6th Generation running iPadOS 18.1.1 while streaming MSNBC for instance the screen will go black at times while the audio continues and then at times the screen will go black and the audio will stop. Any thoughts would b
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Watching on Satellite
387
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Accepted Solution
Changing transponder
Hello, My Directv started giving message about lost signal 771, watch in low resolution error. It was working fine without any issues. Then I noticed it started muting channel randomly. I adjusted satellite and numbers are in 90s but they are not stable. They keep going in and out. Is it possible th
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Satellite Equipment
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previous channel bug
Just got the update for the new interface. The first thing I noticed is that pressing previous channel or exit on the remote while watching a recording does not necessarily return to the current live channel. Rather it goes to the channel that first appears when the Genie (HR44) is turned on, not th
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Watching on Satellite
2.8K
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