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Remote

Some buttons on the remote do not work

Question

128

1

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(Edited per community guidelines) off no Warrior Game on 696 last night

This is so annoying. Went to watch the Warrior on the channel I pay for 696, and it was blacked out. ESPN had that stupid Monday night football on both the ESPN Channel, and the their National Channel 10. All my Comcast friends could watch the game no issues on NBC sports channel. This is happening

Question

165

1

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Bill increase of $20 over last month

My bill increased $20 over last month. When I checked my info I saw the Movies Extra Pack with Peacock streaming add-on. When I called customer service I was told this add-on had to be initiated by me but I did not add this. The other increase in the bill is an increase in basic costs for the servic

Question

428

2

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New Genie remote will not turn off my Sony TV or Denon receiver

Just replaced my Genie remote and after programing it it will not turn off my Sony TV or Denon receiver. It will turn them on and control the sound -just will not turn them off.

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178

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How can I find out how many and where my direct stream is being used

I am trying to find out how many devices are using my account and where they are. My tv is NEVER on the channel I watched when I turn it off.

Question

1.2K

3

Directv email offer for Paramount+ and Showtime

Received email from DTV offering 3 month free for Paramount+ and Showtime and auto cancel at 3 months. Is this legit ?

Question

695

6

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When was the customer information channel replaced?

I was wondering when was channel 1 that used to be the customer information channel that had help and tutorial videos replaced with what we have now?

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203

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Need boxes to return equipment

Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.

Question

213

2

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4k tv

I have a hr54-700 and just bought a new 4k TV. What do I need to do to get 4k on the TV?

Question

195

4

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Watching pro sports

I asked this question over a year ago and I need to know if anything has changed... I am an avid watcher of baseball, football and basketball and an Xfinity customer with a DVR that has a hard drive. I record every game I watch. Last season and this season, Xfinity purposely caused all NFL games to

Question

167

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NOT FINDING WHAT YOU'RE LOOKING FOR?