Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(12382)
Satellite signal outage, switching to internet

For two days, I've been getting this message whenever I change over to any channel. It uses Signal Saver and also says that I can no longer record while this is happening. What do I do to fix this?

Question

713

10

0

How to Stream MAX in 4K HDR with DirecTV Satellite HBO MAX Subscription

Has DirecTV negotiated a deal with MAX in order to provide their DirecTV satellite customers with the ability to purchase a premium HBO MAX channel subscription that comes with the MAX ULTIMATE Ad-free monthly subscription that allows them to stream MAX in 4K UHD with Dolby Atmos immersive sound on

Question

918

7

0

Remove Dashboard

My wife is technically challenged and cannot reliably click through the dashboard. (I know just hit “OK”). Can I remove this program or step to make this process more seamless. Thank you!

Question

55

3

0

Problem with Channel 720 (MLB Mix)

I am watching MLB Extra Innings on channel 720(MLB Mix) and the blue box indicator is not visible. I have rebooted and still nothing. My news mix does the same thing and channel 205 does the same thing also. Please advise.

Question

57

3

0

Directv app says I need to upgrade my subscription because channel isn’t available

We just got a new main receiver and installed no problem. Both tvs come on, etc. My Directv app now says “channel not part of your subscription. Upgrade your subscription”. We changed NOTHING. We have the Premiere package that we have always had. Oddly enough, I can watch tv on the Directv app, but

Question

652

9

0

Very loud ad when paused

In the last week suddenly there is sound for one ad that runs while the TV is paused. It is absurdly loud. I've been a long time customer but this may be the last straw. There should be no sound while pausing!

Question

93

4

Direct TV charging $450 cancellation fee after service was sporadic and they could not fix it

Direct tv was set up on 4/10. We had difficulty with set up from day 1. We could only get 1 station and had to continually reboot after only 1 week of service. We asked them to come fix it after escalating this to get an appt. When they finally arrived on 4/17, the technician said there was nothing

Question

351

11

0

Accepted Solution

HBO GO

Can you PLEASE tell me how to log in to HBO GO on my computer? I have asked the forum & got a smart mouthed remarks. Can you please just tell how to accomplish this?

Question

45

2

0

Need code to manual program DTV Universal Remote for TCL Roku TV model 32S357

Unable to find code to program TCL Roku TV model 32S357. I’m programming a white RC66RX Universal remote and only need Power and Volume. Found code 12049 which will work power on/off. Tried code search, and once or twice got partial results of Pwr and vol up only but now cannot replicate. Also need

Question

234

2

0

Programming Genie Remote with Hisense 65 inch TV

I just purchased a Hisense 65 inch Google TV (65A7) and want setup the Genie Remote so it controls the TV and direct TV box on/off. I already had the Genie remote programmed with a soundbar so only needed to change audio input on TV. When I tried programming the Genie Remote the model number of my T

Question

91

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?