Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(16164)
S
Black Screen on Application

I was logged in and kicked out of the application on 2/21/2025, when I logged back in it was a black screen. I have cleared cache, data, unloaded the application and reloaded application still the same result. The technical support team stated they have an on going issue and not logging tickets for

Question

74

7

0

Charging for channels we did not request

We have canceled Directv after being customers for more than 20 years. I'm sick and tired of being charged for packages that we did not request. They would not even take off $16.99 for a channel we have never had before. They charged it on our last bill. We will NEVER go back to DirecTV!

Question

32

2

0

Bay Area Regional Sports Network

I have DirecTV Satellite and subscribe to the Premier package that includes Bay Area Regional Sports Network to watch the SF Giants. I've been having problems with channel 696 when the Giants are on for a couple days now.  Received online support and she said she reset my service and it worked

Question

510

9

0

how do I pay the bill

how do I pay my bill

Question

340

1

0

Accepted Solution

Direct Tv stopped recording

Hello. I record Monday Night Raw. Today I noticed it was not set up to record tonight's episode. I deleted it from the recording series manager and added it back on. It recorded 54 minutes and when I went into recording history it says I stopped it when I was not even home. I have an HR44. Never had

Question

838

19

0

Moviesanywhere

Good morning, I recently signed up for Directv and linked my moviesanywhere account to the directv system. The movies play if I am using the Directv app, however, if I play them using my genie 2 with the 4k mini box, they stop after 5 minutes.  I get a message that says, "Authorization in Prog

Question

117

12

0

Can't Log In to DirecTV account

DirecTV website and app won't accept my log in information. I can not change my password on either. I have tried 6 browsers, 3 computers, and iPhone app.  Nothing works. I get a message saying some form of "Something Went Wrong", "Incorrect user ID or password. Please try again. Care code:&n

Question

259

9

0

Newsmax inconsistent/low volume audio

Audio volume on Newsmax (channel 349) has been inconsistent in recent weeks, and often significantly lower than other stations on my satellite receiver. Usually affects Newsmax programming but rises to normal during commercials. Volume on the channel is better on the DirecTV app on Roku, but the qui

Question

82

1

0

Accepted Solution

Turn off Are you still watching feature

How can I turn off the "Are you still watching?" feature on my C71KW-400 streaming box

Question

66

2

0

Picture quality with a Gemini piggy-backed to a Genie DVR on Sat

I have had my TV (4K) connected to a Genie DVR with Sat connection for several years. I have always had great picture quality on live and recorded shows.  I recently added the Gemini piggy-backed to the Genie.  I have had a downgrade in perceived picture quality.  I went through the

Question

218

19

0

NOT FINDING WHAT YOU'RE LOOKING FOR?