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TV Ratio on HR24/500 Receiver
I change the TV Ratio on the Receiver to 16:9, but after leaving that screen, and choosing TV Ratio again, it always flips the ratio back to 4:3. Why is this happening?
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Satellite Equipment
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Remote on/off
Just programmed new remote, and can work volume and channels, but cannot turn my Samsung tv on or off.
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Satellite Equipment
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On genie air box/remote is there no way to recover a deleted recording, or to even access the recording manager.?
On all of the DirecTv support instructions, and on all of the online vids, they say/show a "list" page with a box at the top labeled "Recording Manager". This is not the same list screen on my Genie box system ; nothing to select except "Upcoming Rcrdgs" or one of the listed recordings. There is no
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Watching on Satellite
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Genie client not playing live tv
I have a whole home DVR genie system and one of the clients will not play live tv. You can see the guide and watch any of the recordings in the DVR, but live tv is a solid black screen no sound. I have unplugged, changed HDMI cables, reset with the whole hold the enter button and nothing.
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Watching on Satellite
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Changing Aspect Ratio on an HR24 receiver.
The new HR24 will not allow the user to change the "TV Ratio" from 4:3 to 16:9. You can change it on the screen, but when you go back in, the receiver has flipped your change back to 4:3. There is no way to override this bug. There is a bug in the firmware of the HR24 that needs to be upgraded, and
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Satellite Equipment
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fraud
A tech opened account at my address when I was not home. So no box was activated yet the bill is in collections. I mailed police report and identity theft form to DIRECTV Fraud Strategy and Operations.
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Satellite Account
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3 representatives in the Philippines lied to me or can’t read from Directv notes in English, forced me to ask for a rep in the USA
The Call centers in the Philippines You can speak to three people in their call centers, they read a script with so many words. Wow, ad nauseam kept repeating the same over and over. Finally a supervisor connected me to a great rep named April in Alabama. She resolved my question in minutes rather t
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Satellite Account
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Internet repeatedly disconnects.
Our internet connection keeps disconnecting from the DirectTV.
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Watching on Satellite
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Changing DIRECTV HR24/500 Aspect Ratio
I have tried to change the Aspect Ratio on my HR24 to 16:9, instead of 4:3. I can change it on the TV Ratio screen, but after I leave that screen and choose TV Ratio again, it flips the ratio back to 4:3 by itself. It will not allow my change to 16:9 to stay as I choose. What is going on??
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Satellite Equipment
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