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Remote option missing in settings

My Mom just moved to an Assisted Living facility and pays for Directv in her room. She has a brand new Onn Roku Tv. Remote won’t fully pair and the DirecTv rep said it’s not possible to pair with this TV brand?? It’s a Genie remote. I can get it into RF mode but the Settings does not have an option

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979

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Why am I losing 4 movie channels from my package?

Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.

Question

639

8

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Directv Tailgating

I was running the satellite from my home using an HR54 i bought a compatible satellite dish and plan to use my HR54 for tailgating at the local university. i am now using Directv Via Internet at home. do i need to notify Directv of my tailgating use? since I am staying in San Antonio will I lose loc

Question

325

6

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Non-Penetrating Mount

Hi... Our 4 story condo just re-surfaced the flat roof.... our dish was removed. I have a re-install service call for tomorrow... I will need the tech to use a weighted non-penetrating mount. I called DirecTV tech support (NOT US) and they the tech should have all equipment and accessories they woul

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191

3

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Local stations on DirecTV app while traveling

Scenario: No internet service at home. DirecTV Satellite service at home. When traveling to a different region and watching the DirecTV app, are the local stations a) local to home or b) local to where I am? I have called DirecTV 8 times with this question and the answers are split 50/50. Additional

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1.8K

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Unable to remove OTA channels 4-1, 5-1, 7-1, etc.

Hello - I posted back in April 2025 but am still having issues with a guide on one (out of 4) tv's still showing all over the air channels. I had to use the LCC antenna back when Tegna and Directv were not in agreement on contract to install local channels. This was with older HR24 hardware. I now h

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199

1

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direct dish setup

Hi Again. Been awhile. Need some advice. I am still using a dish not streaming. I live in the country so no cable service. Seems used to be a lot easier. Maybe I am just old! I was a full time rver so used to set up all the time. Now I am confused. The azimuth shows supposed to be about 134 but that

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187

4

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ESPN Unlimited

Is there a reason (well, I know there is but I am not sure I understand it) that DIRECTV satellite customers will not get the ESPN Unlimited but DIRECTV Stream customers will?

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925

3

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Trying to cancel service

I am having trouble trying to cancel my service. Every time I call, I get put into and endless loop. Haven't been able to talk to a real person once. Is there any way I can talk to a human so I can cancel my service

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2K

2

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Remote slow to respond

Lately the remote is slow to respond. Have replaced the batteries. Any suggestions?

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215

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NOT FINDING WHAT YOU'RE LOOKING FOR?