New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Accepted Solution
Satellite and the Directv App
On the Directv website on how to watch DIRECTV How to Watch | Streaming Live TV & Satellite it says to get the DIRECTV APP whether you are a satellite customer or a streaming customer. If you are a satellite customer and you are streaming using the DIRECTV APP, is the experience the same as if you h
Question
•
Watching on Satellite
107
7
0
DIRECTV login with STARZ app content locked
Hi, Whenever I try watching content through the STARZ app, I get a content lockdd message on most shows/movies and this never happened before. STARZ support says they don’t control the content so contact DIRECTV because they control it. DIRECTV says I should have access to everything. What’s going o
Question
•
Watching on Satellite
37
1
0
Channels missing on the app
I have DTV satellite service for my home TVs. For a couple of years I was able to access the same channels on the app on my iPhone and iPad. A couple of months ago most of the channels mysteriously disappeared from the app. I have un-installed and re-installed the app multiple times. I changed the e
Question
•
Watching on Satellite
118
4
0
Local Channels Sound Issue
With my DirecTv Genie connected directly to my large Screen TV set via HDMI cable, why do I have a problem with Charlotte Local Channels 3, 9, 36 and 46, especially channel 9 where the sound volume is considerably lower and poorer quality?
Question
•
Watching on Satellite
364
13
0
Accepted Solution
how to permanently remove a recurring autotune?
how to permanently remove a recurring autotune? using the menu / manage autotunes manually does NOT allow the permanent deletion of recurring manually set autotunes. Pressing the red button only cancels the current autotune. Recurring autotunes need a method to permanently delete the recurring autot
Question
•
Watching on Satellite
124
2
0
Receiver access card
We are receiving an error message "We cannot read your access card". It now happens once or twice a day. We push the red button on the receiver and we get the picture back after a couple minutes. This is a recent phenomenon. Is something wearing out?
Question
•
Watching on Satellite
109
1
0
I'm receiving an error code on my TV. What do I do?
At DIRECTV, our satellite customers enjoy 99% signal reliability. If your signal is interrupted, we’re here to help. Click here to access our diagnostic error lookup tool for assistance.
Question
•
Watching on Satellite
66
3
0
Signal Loss in the morning
Hello, My dish looses signal in the morning hours, however in the afternoon it works well. The signal strength in the morning is "0" on all sats and is very good 85 to 95 in the afternoon. What would cause this?
Question
•
Satellite Equipment
139
13
0
e9k 03.1 needs authorization key
I see that you eventually fixed this problem. My question is, how do I get to see the program (i.e., The Daily Show) that I missed because of DirecTV's screwup? If I go to the DirecTV website and try to watch the show there, the same error message appears at the same point in the show. What is Direc
Question
•
Watching on Satellite
166
11
I get an error code when logging in.
I tried using my password but it's not accepted. I tried changing my password but I don't get an email to reset. You have already drafted my account but I need my account number please.
Question
•
Satellite Account
108
8
0




