🚨 An important announcement about DIRECTV Community Forums 🚨
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.
We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Latest Conversations
Does the hr34 and c31 have the same UI
Does the hr34-700 and c31 have the same UI
Question
•
Satellite Equipment
183
6
0
Hr54 hard drive
How does my hr54 hard drive work? Does it have five discs in there it can record on or is it all done digitally. Inquiring minds want to know..
Question
•
Satellite Equipment
281
4
0
DIRECTV Reported Fraudulent Account To My Credit
I closely monitor my credit and do not have, nor have I ever had, a DIRECTV account. In mid-December, I received a notification from Credit Karma indicating that a DIRECTV account, fraudulently opened using my personal information, had been sent to collections. I contacted the collection agency and
Question
•
Satellite Account
350
6
0
Name change on account
I need to change billing name on account. My husband has dementia and I need to change to his wifes name.
Question
•
Satellite Account
334
2
0
USING C71KW-400
I'm trying to understand how to use the C71KW-400. I'm a satellite subscriber and trying to lower the number of receivers I pay a monthly charge for, will this box work on a TV I have the app loaded on? Will it replace the app?
Question
•
Satellite Equipment
898
5
0
Google Play store won't update
Using my Geni, opened apps toggle Google Play Store try to open get a message check your wifi. Wifi is working fine. Want to download paramount+,any ideas?
Question
•
Satellite Equipment
182
1
0
Message on initial screen on my tv
All of a sudden I have a screen when turning on my tv (I have Direct TV) that says "Select your experience" It appears to be created by Amazon. It has their insignia on it and suggests "Sign up a free Amazon account". It suggests a "full" or "basic" plan. I cannot use ANY key on my remote to remove
Question
•
Watching on Satellite
242
1
0
Google Gemini Permanent HDR Issues
Last week I decided to upgrade to C71K (Gemini) from C61K (Genie) because the Genie was having issues with a new TV, and would only output at 720p. At first, I was impressed with the new Gemini...it was working well with my TV...until...I realized and found out that there is no way to disable HDR, e
Question
•
Satellite Equipment
361
5
0
Can't create post with Brave browser
When trying to create a forum post with the Brave browser, get error message "Hold on! This field cannot be blank". This is a programming error on this website. The "I am not a robot" field does not appear. Must use Google Chrome to post a new message.
Question
•
Satellite Account
170
1
0
DIRECTV PERKS REWARD VISA CARD
HOW TO GET THE BALANCE ON THE DIRECTV PERKS REWARD VISA CARD
Question
•
Satellite Account
547
3
0




