Satellite

I'm a recent subscriber to Direct TV Gemini Air using ATT fiber. Installing tech ( ATT) did not do a complete job of setup. Within 48 hours we experienced the programming for our package "change" from our local channels and guide for our zip code and instead deliver the signal for Lenoir City TN. Th

I recently added HBO Max. I'm trying to watch an episode, but it plays for a while and then freezes. I attempted to record the episode, but it did not record; it reads "Pending Recording". I set up multiple episodes to record. They all read "Pending Recording." It has been two days, and they all rea

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

I work in an assisted living facility which provides Direct Tv to over 90 units, each getting their own cable box. Some with multiple cable boxes. In one (1) unit the television (Vizio) and the Direct Tv box both work, and all channels can be watched as desired. However, when the resident turns off

My remote worked except for the volume control.

Every time I want to watch a DVR'd show via my DirecTV app on AppleTv, it defaults to an inactive receiver which was returned to DirecTV 5+ years ago . . . 1) How do I remove inactive receivers from the app (again, these were returned 5+ years ago, I am no longer being charged for them, and they do

My new remote is programmed to my TV so that isn’t the issue. I would like my new remote to behave as my previous one did. With the old one if I pushed the ON button it would turn off the TV but leave the receiver on. That way no buffer was lost on the receiver. The new one will not turn off the TV

I have a HR54-200 receiver in my family room and 6 other mini's throughout our house. I just replaced the family HD plasma TV with a 4K LG television. What do I need to watch 4K DirecTV content on that TV? Am I able to do it myself or do I need a technician to come out? Thanks.

A year ago I upgraded from a HD DVR receiver that was several years old to the latest Genie 2 receiver package. When that happened I noticed to problems: 1. The response time of the Genie 2 was about half of what it was on the old receiver. There is noticeable lag time / latency in all operations. 2

My Gemini box keeps popping up a notice about low storage. The solutions I've found online don't seem to work. Any suggestions?