Satellite

It pauses and when I try to resume, it does not release the save screen. Sometimes I get the audio other times nothing. So the only way to resume is to change the channel. So what's paused is lost. It happens about every other time. It's a new box: a month old. Since installing it I rebooted t

Our receiver is a Genie Gen 2, Model HR44-700.  Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow.  The screen will go black, and we can't get the guide to come up or change channels.  Sometimes I can fix it by rebooting my internet r

I have the genie remote RC73 and a Denon receiver AVR-S720W. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried re-programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem. I also have change

I've had an 8TB eSATA drive for HR24 Genie. The drive failed after about 8 years. I can no longer find a replacement-  apparently eSATA drives are no longer available.  Can I use a USB 3.0 drive with an eSATA converter cable?  USB3.0 in the drive port, eSATA in the HR24 port.  W

I'm trying to update my payment method.    Is there a phone number I can call?

I need to change my payment information.  I can't seem to get to the right page help?

I need to pay by tomorrow or have my service cut off but cannot access my account. I keep getting care code 201. After researching this i see that it's probably because my accounts are linked but I do not know how to fix that.  Please help.

Several days ago the Direct TV app stopped working on all our devices. We tried reinstalling the APP, restarting the Direct TV box and our internet. We spent 2 hours on the phone with 4 different people with the result being a ticket would be created. A few hours ago we received an email telling us

When direct TV is on, Sony apps switch back to TV in less than a minute. Also Sony setting screen revert to TV within minutes. With DT box off apps work fine. I restarted the DT box and it works fine until I turn it off and then back on. Then its back to reverting.

I have a Winegard traveler in my rv with a receiver do I need a new receiver to activate service