New Member
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3 Messages
Deceptive trade practices
I've had an account with DirecTV for 21 years, and getting so tired of the deceptive trade practices being practiced by this company. They constantly do bait and switch causing you to upgrade to get the channels you used to get for a lesser price. I'm now canceling my account since they have canceled all the news channels and want me to pay extra to get them back and they haven't lowered my price per month for the lesser service that they're offering and they never announced it, and never communicated that they were going to remove the news channels from my plan and I don't consent to this, I consider this an illegal modification of my account and agreement with them.
baseballisback
ACE - Professor
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8.4K Messages
18 hours ago
No provider guarantees channels on specific tiers. They merely guarantee service.
What channels were "canceled" and in which ways? (I doubt this is true.)
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DIRECTVhelp
Community Support
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256.1K Messages
18 hours ago
We're sorry to see you go, @Thomashunter64. Select customers may get certain complimentary channels and services at no extra cost but will eventually be discontinued within a certain timeframe. Know that you can still access premium content for free with MyFree DIRECTV: Watch Free TV with MyFree DIRECTV - Free Live Channels and Movies John, DIRECTV Community Team
(edited)
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Thomashunter64
New Member
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3 Messages
15 hours ago
I simply want the same channels I still pay for, but around 3 months ago, you arbitrarily decided to cut off the news channels without informing me. I still pay the same amount, but I received less, that's simple theft. Your company is a den of thieves and I hope you go bankrupt.
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Thomashunter64
New Member
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3 Messages
14 hours ago
I should pay less, since I am receiving less. There was no email, no info put out that all the news channels would go away. For every channel I lost, you owe me, since I paid you for them and you never informed me that I would no longer receive those and other channels. Bunch of thieves.
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