Community Support
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256K Messages
New info pages are rolling out for DIRECTV satellite customers
DIRECTV satellite customers will start seeing an upgraded browsing experience that makes finding what to watch a whole lot easier.
We’re introducing a new, structured Series Info Page, along with updated templates for Episodes and Movies, designed to bring everything together in a cleaner, more organized way.
What this means for satellite viewers:
- Easier season browsing
- Clearer episode and movie details
- Faster access from the menu, guide, or search
- Jump back into your favorite shows with fewer clicks
It’s all about spending less time hunting and more time watching. Keep an eye out as the experience continues to roll out.
*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Accepted Solution
DIRECTVhelp
Community Support
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256K Messages
6 days ago
We began rolling this out a week ago, and it's still making its way to everyone, @gregeusa. You can definitely access the series page using these steps:
Heads up: we know the 'Cast & Crew' info is currently missing and we’re working on getting that fixed! Charles, DIRECTV Community Team
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gregeusa
New Member
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565 Messages
6 days ago
Where do we find this? Is there a series page? Love to at least start looking for this!
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Joooosh
New Member
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1 Message
20 hours ago
With this update you've made the recording/dvr more difficult to navigate/watch/delete. Bring back the all recordings list!
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DIRECTVhelp
Community Support
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256K Messages
10 hours ago
We always strive for a smooth viewing experience, @Joooosh, and have shared your feedback with our team for review. Thanks for the input. Rhyan, DIRECTV Community Team
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Rodneylongjr
New Member
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2 Messages
7 hours ago
The latset update to the DTV Satellite "Recordings library" is HORRIBLE, this new UI is very cumbersome and difficult to navigate. I am sure that you are receiving MANY complaints about this supposed upgrade. Please explain to me why I (We) should continue your service if it looks and works like a ROKU or other streaming services.
I (We) could just stop paying you and switch to them or some other service.
This is NOT a "smooth viewing experience" as stated above.
I KNOW that if you can update the system with this UI, you can also add a UI OPTION.
Also, I don't appreciate the added RENT/PURCHASE views included with this new "Recordings library" UI, also something that should be an OPTION. I understand that increased revenue is the driving factor, but OPTIONS, are a way to keep existing revenue.
As DTV Satellite continues to lose customers, I don't understand why you would not listen to the existing long term customer base, (myself almost 30 years), unless you just don't care.
There are lots of options available.
Rodney
P.S. Even trying to send this post has been made more difficult, presumably to deter complaints.
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smokeybill721954
New Member
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3 Messages
19 minutes ago
Your answer is not any response. IT IS NOT EASIER OR BETTER TO USE AND IS HATED BY EVERYONE.
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