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Accepted Solution

Remote

Red light on remote RC73 is constant on. not going out and the remote is not working

Question

135

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Sound

Can’t adjust volume on external speakers

Question

115

2

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Rewind issues

I'm still having issues with rewind on both live TV and recordings. It pixellates after you start watching again after going back.  I've been having this issue since the update of the menu in August.  My case management specialist said the issue has been escalated to engineering.  &n

Question

92

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Missing NBA league pass

I have bought NBA league pass through the NBA app and linked my direct tv account but I do not have any of the channels on my tv.

Question

108

2

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Remote

I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?

Question

100

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Closed

Technician won't get on the roof

So last week I was so excited. For the first time ever I was going to get DirecTV. Called, got approved with my landlord and everything. It was official and set up I was going to get DirecTV today. I took off work, made sure I was up early as the install time was between 9 and 11. The technician com

Question

844

6

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Digital side channels

Why doesn’t Directv provide all the digital side channels available locally on over the air tv?

Question

138

7

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Intermittent black screen…Again

This issue has been raised here for more than a decade. We do not stream on the DIRECTV app. We have DIRECTV satellite, DVR, and an LG Smart TV. For some reason, the intermittent black screen only happens on the two PBS stations we have. I don’t know if that’s a coincidence or not because most of th

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1.9K

13

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Accepted Solution

channel 312 sound cutting out during programming

anyone else experiencing this? during commercial sound was fine and when programming returns, sound continuously cuts out. Now it's happening on commercials too.  I reported to Directv.  doesn't appear to be happening on any other channels.  No issues last night, so far happening all

Question

106

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Accepted Solution

Official Solution

Closed

How can I watch my own DVDs ?

We just joined DIRECTV yesterday, but upon reviewing the settings on the remote control, we cannot find a way to change to the port that the DVD player is connected to. please advise. Thank you in advance.

Question

711

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