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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Charged twice for equipment I never had!

   This is a current story, but the background is very important.  (Please know now that we have only ever had ONE DVR box attached to a single television in the living room.)  First of all, why does ALWAYS it take FOREVER to get anything done when you call for help?   

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Select package line up

I've had the Select package for a number of years. Now I don't see  it as a choice.  Where is it?  I want to see what channels are part of the Select package I'm paying for.  Thanks. Larry

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Accepted Solution

DTV Protection Plan

On my latest bill, there was Protection Plan adjustments and under DIRECTV Protection Plan, it states Upgrades in 30 days: $20.99. I see that Protection Plan Premier is $20.99 but that's not stated on my bill. There is nothing about Premier. I never asked for the upgrade from DTV Protection Plan to

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48

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Error trying to login to Directv.com and Att.com

I cannot login to either site from a Windows 11 PC using Edge or using Chrome. The sites always return an error page. The error on the page is: An error occurred while processing your request. Reference #219.babdb17.1734533300.7bfd9901 https://errors.edgesuite.net/219.babdb17.1734533300.7bfd9901

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45

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DirecTV/ AT&T account login

Can't log into my account. Keep getting this message An error occurred while processing your request. Reference #219.4b78ce17.1734455140.3a50efba https://errors.edgesuite.net/219.4b78ce17.1734455140.3a50ehttps://errors.edgesuite.net/219.4b78ce17.1734455140.3a50efbafba Don't know how to fix

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44

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Accepted Solution

Cancel by not paying my next bill? No longer under contract.

I’m ready to save some money by cutting the cord. Since there is no proration, can I just not send in my next payment?  How many days grace will I continue to receive service before you realize I’m not paying you any more money?

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2K

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New DirecTV Internet online account

Is my new DirecTV Internet online account supposed to be linked to my AT&T wireless online account? Or should it me a totally separate account?

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Account Trouble

My DirecTV says that my bill hasn't been paid since October, but I can't sign in to the website. I've tried to reset my password and find my ID, both of which are the username and password I'm trying to use. It keeps saying that the ID or the password is invalid.

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PARAMOUNT + WITH SHOWTIME APP NOT AVAILABLE WITH DTV CREDENTIALS

dtv sAYS: You will access the Paramount+ with SHOWTIME plan on the Paramount+ app by going to paramountplus.com and creating an account using your Directv username and password. BUT, IT JUST AIN'T SO

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1.2K

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Cancellation of my mother's account as her POA.

I'm trying to find a phone number directly to the carol stream, Il address. Having trouble getting my mother's account cancelled.  Being told it is "above" the regular customer service level and to mail another letter to the carol stream address.  But it took seven weeks to process the re

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