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DIRECTV Account
Learn how to manage your DIRECTV account.
7.9K
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Bill Dispute
We were told by DTV customer service to file a claim to dispute a charge that has been on my bill for two years. The person we spoke to said notes were made in our account showing the discrepancy and we should be credited for 29 charges. She said we needed to file this on a computer and on the websi
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1.1K
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can't remember password or answers to security questions
I have my account number, email address and user ID but can't remember password or answers to security questions. How can I sign into the account?
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28
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An error occurred while processing your request
While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Ed
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1.3K
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How do I email directv?
I need to email directv. I've already called them but I really need to write them an email.
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491
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Closed
Reaching a supervisor
Does anyone have a phone number to reach a supervisor in customer service? I've been trying to resolve a billing issue for several months. When ATT promises to a have a supervisor call back they call back hours after I'm available. The voice mail they leave is so fast, I can't understand the phone
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1.6K
5
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Moviesanywhere
Good morning, I recently signed up for Directv and linked my moviesanywhere account to the directv system. The movies play if I am using the Directv app, however, if I play them using my genie 2 with the 4k mini box, they stop after 5 minutes. I get a message that says, "Authorization in Prog
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62
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Loyal Customers get screwed by AT&T DirecTv new customer pricing????????
I am a customer since 2000, 24 years. That is loyal. I have issues that my bill every 6 months going up. I called AT&T Loyalty to help fix my bill by threatening account cancellation. They are not offering any more promotional discounts so just accept it. However, new customers can get
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2.6K
33
Secn+
I have dtv and have added espn+ . My basic dtv sports don’t include secn. . What must I do to get secn+? Last year for football dtv had a sports package that added secn and thus allowed secn+. Is that what is needed to see secn+ softball?
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