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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Remove Dashboard

My wife is technically challenged and cannot reliably click through the dashboard. (I know just hit “OK”). Can I remove this program or step to make this process more seamless. Thank you!

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Direct TV charging $450 cancellation fee after service was sporadic and they could not fix it

Direct tv was set up on 4/10. We had difficulty with set up from day 1. We could only get 1 station and had to continually reboot after only 1 week of service. We asked them to come fix it after escalating this to get an appt.  When they finally arrived on 4/17, the technician said there was n

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Need code to manual program DTV Universal Remote for TCL Roku TV model 32S357

Unable to find code to program TCL Roku TV model 32S357. I’m programming a white RC66RX Universal remote and only need Power and Volume. Found code 12049 which will work power on/off. Tried code search, and once or twice got partial results of Pwr and vol up only but now cannot replicate. Also need

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Programming Genie Remote with Hisense 65 inch TV

I just purchased a Hisense 65 inch Google TV (65A7) and want setup the Genie Remote so it controls the TV and direct TV box on/off. I already had the Genie remote programmed with a soundbar so only needed to change audio input on TV.  When I tried programming the Genie Remote the model number

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Your DIRECTV equipment arrives, what's next?

A big smile on your face, of course! Then, click here to learn how to set up equipment with a TV, pair the remote control, and activate service.

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New Remote Control for Gemini

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

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New card put in my DirecTV box at my motel in four rooms

I put a new card in my DirecTV box in four rooms at my motel and they are all given the same message 711 error please call front desk card not activated

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Accepted Solution

Changing transponder

Hello, My Directv started giving message about lost signal 771, watch in low resolution error. It was working fine without any issues. Then I noticed it started muting channel randomly.   I adjusted satellite and numbers are in 90s but they are not stable.  They keep going in and out.&nb

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PIP does not show "ON" option

I have an HR44 receiver for several years. Until the last several months, when I navigated to the PIP option, there was an "ON" choice and an "OFF" choice.  Now, when I navigate to that option, it only shows the "OFF" option along with all the choices (upper left, side by side, etc).  The

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DirectTV remote not working with LG soundbar

Shortly after updating my DirectTV remote the LG Sound Bar stopped working. Only way to get audio was to turn off the LG soundbar and use the LG TV audio. Any time I touch the volume control on the DirectTV remote the LG soundbar activates and goes mute. The only way to get audio is to turn of

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