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Genie 2 remote freezing

One of my genie remotes will cease functioning if I watch the same channel for an extended time without using the remote. When I try to change anything other than the volume and power the remote is non functional. None of the other remote keys, numbers or function, work. Have to turn the box off an

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CAN"T APP IS NOTWORK

ALOT OF MY TV SHOW AND SPORT ON THE APP IS NOT WORKING I HAVE TRY TO LOGIN YOU NEED TO FIX MY EMAIL ADDRESS IS....removed.

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I rented Fly Me To The Moon and it froze up

Last night I rented Fly Me To The Moon and the movie froze up about 40 minutes in. I refreshed my box online and rebooted it manually. I’m still not able to play the movie through. I can start it again, but each time it freezes again the same spot. Can I get a credit back on my account?

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how to find series recording managment with new controls

a series that was setup for recording starts late and ends before the end of episodes. i want to extend the length of the record time but cannot find series recording management that was easily found before the recent controls change. 

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Closed

Stop Closed Captioning

how do I turn off closed captioning

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USA Network Pixilation

Anyone else having pixilation on the USA Network Channel? All of the NASCAR races on USA ae hard to watch due to this issue.  When streaming takes over, there goes my recording the race!

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Disney channels credit

I am attempting to apply for the credit for the Disney channels that were missing. TV promise.com will not let me apply. It only says... Service updates for DIRECTV in Pittsburgh PA There are no channel disputes impacting your service at this time"   Please help!

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Official Solution

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Direct TV and their continuing "dropped channel negotiations"

This is the second time in two months that Direct TV has dropped a channel because they are "Negotiating". We pay their bills and the CEO gets their money. They should be negotiating before the contract expire and not put the VIEWERS who pay their bills in the middle. I for one am tired of this cra

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MASN Regional Sports Networks Channels

Current DirectTV Regional Sports Networks channel lineup show MASN (Mid Atlantic Sports Network) on only channel 640. MASN website says both MASN channels are available on DirecTV channels 640 and 640-1, as was the case when I last had DirecTV service 4 years ago.  Can anyone confirm that both

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Upgrade equipment, wireless, and expand number of concurrent viewers

Hello! I have a couple questions for you fine folks... I'm a retired computer guy so I'm technical but not very familiar with DirecTV Equipment... We are helping my parents with their situation.  They have had DirecTV for over 25 years.. perhaps closer to 30. Current equipment: HR44-500 H23-

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