Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV

DIRECTV

Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7.
Ask a question

Latest Conversations

(51517)
L
Signing into DirectTV app uaing ROKU stick

I keep getting care code 902 when trying to sign onto DirectTV app using ROKU stick

Question

783

2

0

Closed

DVR won't stay paused

Suddenly my DVR will not stay paused on recorded program playbacks. I pause a recorded program to go to the bathroom and before I get back the program is playing again. THe pause will only hold for about 30 seconds. Never had this problem before. It just started recently, about the same time we star

Question

4.6K

6

0

Reactivating canceled account

Hi all! I was a directv customer for several years. Prices kept going up and I finally decided to cancel my service and put through the cancellation via talking to a rep on the phone. I logged onto their website a week or so later to see what date my service would stop, and there was a button that s

Question

272

0

0

DirecTV box asks to be powered on for other TV apps to work

We have a Samsung Smart TV Q80BA - we have used the TV apps [youtube/mlb/hulu, etc.] for over a year without having the DirecTV box on. Lately, while using an app, the TV will randomly go to another screen where it is asking you to power on the DirecTV box.  Once we do that, then the app will

Question

290

3

0

Technician stole receiver from business

I have a business customer that called DirecTV to have a technician come out and look at a receiver that was not working. This customer has 3 DirecTV receivers. 1 in an upstairs event area and 2 in a lower level grill area. The unit that was bad was in the lower level grill area. The technician sh

Question

265

3

0

Accepted Solution

Satellite Signal/Streaming loss

We had storms Sunday afternoon and my tv went to streaming. It was still streaming this morning, but there are no storms in the area.  I had to reset my receivers and now the streaming functionality is no longer an option and I’m connected to my home network.  How can I fix these two issu

Question

514

13

0

Occasional Pixelation

I have whole house system and occasionally get pixelation while viewing a program, but if I rewind and watch it again, the pixelation is gone. Why is this happening and how do I eliminate the problem? Thank you. I also have a soundbar. Could that be a contributing factor?

Question

270

2

0

Where is my list of recorded shows?

Before I could just push list and they would all be right there organized so I could choose what I wanted to watch. Now I press List and I get a screen saying All Recordings here but they're not. Only a picture of remote telling me how to record. Went to menu to try to find recorded shows. One show

Question

852

15

Update

My menu did update but I continue to use the List button on my remote to find my recordings. I only use menu if I want to use the search option

Question

257

1

0

Gemini remote

Just curious about what others think about the Gemini remote? I personally think it is a swing and a miss.  The ergonomics of it aren't good.  It has an odd shape, it doesn't feel good in your hand, the number buttons are too low on the remote and the lettering on the buttons are too dark

Question

264

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?