Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV

DIRECTV

Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7.
Ask a question

Latest Conversations

(16150)
E
Gemini has error 623 everday

Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.

Question

33

1

0

Non working apps on direct tv but I am paying for

Over the past week, I noticed a couple of the apps specifically Hulu and Paramount+ are not working. I contacted directly customer service and they had me reboot the TV and then I had to restart everything all the apps that are on my TV and I still can’t get Hulu, plus when I try to watch Paramount+

Question

29

2

0

Not able to sign in on my PC

As of yesterday, I've not been able to sign into my DirecTV Perks site. Takes me to verify page requesting to verify through my email account, but email account is not working and my phone numbers listed are landlines.

Question

32

1

0

Closed

Online chat for DirecTV customer service

I have been trying to access live chat because I am not where I can talk on the phone. I have tried for 2 weeks now.  The contact page has the live chat heading and says our representatives are here to help, but there is no chat now button like there usually is.  I have tried on Firefox,

Question

3K

8

0

DirecTv App No Longer Working

A week ago my DirecTV app stopped working. All I get is a black screen. I quit the app and restarted it, deleted and redownloaded it. Sometimes it takes me to a screen to log in, but when I do, it just becomes to a black screen. I am trying to watch on an iPad Air (11-inch) running 18.3.1. What's

Question

287

6

Pairing bluetooth remote controls with C71KW-400

Is it possible to pair more than one bluetooth remote control with the C71KW-400 box?

Question

58

6

0

C71KW-400 Bluetooth Range

What is the bluetooth range of the C71KW-400 Cable box? If the bluetooth range needs to be extended, is there a bluetooth range extender that works well?

Question

62

7

0

Accepted Solution

Old Hot boxes and Rude Technician

I have one main box and three small boxes (2017) that are so hot one cracked the top of my dresser (I have photo but can't figure out how to attach it). I called for replacements since I was afraid of fire. An appointment was made; the tech never showed, never called. I called and made a second appo

Question

94

5

0

MLB EXTRA INNINGS® on DIRECTV - Free Preview

Exciting News for Satellite Baseball Fans! A free preview of MLB EXTRA INNINGS® will run from 3/27/25 to 4/3/25. Find games on channels 721-749 and Game Mix on 720. Go here https://spr.ly/61218FDZ6w 

Question

787

0

0

Watching MSNBC & it went black three times already today (2:15 EST)

Watching MSNBC and it went black for about 5 mins starting around 9:15am and then later for less than a minute between 11:30 & 12:15 and then 3rd time just after 2:00pm. At the moment I have a second service and it was fine on TDS.  So it's not the local feed.  Any thoughts why? 

Question

46

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?