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Please give us the option to edit this terrible new menu or get rid of it!

The new menu format is AWFUL. Why are we now forced to have garbage in our home menu that some will never, ever use?  WE will NEVER watch Sports Central, but have to see it in high and prominent in the menu now.  We NEVER rent movies on DirecTV, but now it's slammed into the home menu, an

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1K

14

Unable to see any options when I go to settings

I like to be able to turn closed captioning on and off for different shows. However, now when I go to menu and scroll down to settings there are no options available. Actually when I scroll down I only see options for MY Library, Sports Central and TV shows. When I scroll to Movies, Apps or Settings

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They won't cancel my account!

I want my account canceled and a final bill. They refuse, and in my opinion they're trying to stall until the next billing cycle which starts April 3, 2023. This company is unethical to say the least. I reported them to the BBB and FCC and advise anyone looking for TV service to shop around, ratings

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3.1K

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Can't cancel service

DirecTV won't let me cancel! It's bad enough that you have to phone in a service cancellation. There's no other way to cancel, and that should be illegal. But today, after trying numerous DirecTV phone numbers, I got the same results. The robot asks for account details, than asks for my 4-digit pass

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2.9K

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Delete multiple episodes

How do you delete multiple episodes from a TV show or a tv show in the New Direct TV

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247

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BASIC XTRA PACKAGE

WHATIS THE MONTHY COST?

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267

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Accepted Solution

Official Solution

Closed

Is there a telephone SCAM concerning upgrading Directv receivers?

Beware of an Att/Directv scam. Someone calls claiming to be Att/Directv, they tell you they are from Directv & you need to get an upgrade on your receivers. They ask how many TV’s you have. Then they transfer you 2 times. They explain Directv is upgrading there services and they do the upgrade and d

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7.7K

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Poor sound quality on music choice

Used to love listening to the 80s station on music choice, directv satellite, but it seems like in the last month or so, someone has decided to remix all songs and add really annoying echoey sound effects. Please go back to playing the songs as originally recorded!

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268

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Guide button doesn’t work

My guide button doesn’t work on genie remote. I did the red test button on tower and box and it still doesn’t work

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245

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DVR Erased

All my recordings and set up future recordings are gone. I have unlimited recordings. Most recent and not 9 months old. What is the solution please?

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221

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NOT FINDING WHAT YOU'RE LOOKING FOR?