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1 Message

Thursday, February 1st, 2024 1:56 AM

Can't watch recording of a sports game that's in progress

Tried to watch a recorded hockey game that was currently between the 1st and 2nd period. No matter what I do I can only watch the live game in progress. Can start from the beginning. There was a popup that said "we can take you to where this event's now showing". There is only a button that says "Take Me There". And something about taking me to a channel if there are restrictions. It's not very clear what's going on.

So is it recording? Why can I watch it but not record it? Super confused about what is happening.

Community Support

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254.4K Messages

10 months ago

We do apologize for the inconvenience, baconforall. You may need to schedule an upcoming recording now first. It won’t show in your playlist until it’s done recording. Please visit Record and Watch Shows With Cloud DVR | DIRECTV Customer Service & Support for further details.

Lorie, DIRECTV Community Specialist

ACE - Expert

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14.1K Messages

10 months ago

This is a known problem previously reported by several people. 

ACE - New Member

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3.3K Messages

10 months ago

Look for the "ways to watch" choice on the program page. 


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