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R

New Member

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1 Message

Sunday, May 11th, 2025 4:35 PM

IP address change

Our power went out and reset the IP address on our home network. How do I match them up again so I can watch more than two devices? We have reset the home location 4 times already. 

Community Support

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255.2K Messages

14 days ago

Our specialist can help you with changing your Home Location, @Rmmoore3. Contact us at DIRECTV Customer Service - Phone Support & Chat to assist you further. Kesiah, DIRECTV Community Team

ACE - Expert

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23.1K Messages

14 days ago

This is a weakness of the service. If you've reached your home location change limit, you must wait for the time period to reset so you can do it again.

Really wish it had better protection against IP address change when physical home remains unchanged.


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