New Member
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1 Message
DIRECTV Stream app problems on a Samsung TV
AUDIO Drop-OUTS -- While watching on a Samsung TV, the audio stops periodically primarily while watching CBS.
SLOW OPENING -- Opening the DIrECTV app takes up to 4 times longer than opening over streaming services.
BAD AUIO SYNCH -- Frequently while the something on the app, the audio lags behind the video.
DIRECTVhelp
Community Support
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255.2K Messages
17 days ago
We recently rolled back an app update for some customers with select Samsung TVs, as the experience was not currently up to our standards. Please try deleting and reinstalling the app. Also, could you provide the Samsung TV model number and the DIRECTV Build and Version located under Settings in the app? Charles, DIRECTV Community Team
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litzdog911
ACE - Sage
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46.5K Messages
17 days ago
The Samsung Stream app has never worked very well. You'll have a much better experience with a stand-alone streaming device, like Roku, Fire, Apple TV or DirecTV Stream device.
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djarrel04
New Member
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1 Message
9 hours ago
What version was it rolled back to? Because mine hasn't changed since it updated and messed my login up.
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