Blue screen on "Live TV" source

Do you have UVERSE TV service or AT&T TV?

Uverse

Try THESE Troubleshooting suggestions.. if that doesn't help, call CS 1-800-288-2020.  If they determine that the receiver needs to be replaced, one can be sent for a self-install.

Thanks.  Tried both resets, but neither worked.  Will be calling customer service.

@joldavis 

If they have to do a truck roll and the problem isn’t on their end, I believe they will bill you for a service call.  

BTW, where do you see the term, “Live TV” within Uverse TV?

BTW, where do you see the term, “Live TV” within Uverse TV?

I wanted to ask the same question.  I've had Uverse for 13 years and I cannot recollect ever seeing that.

@skeeterintexas 

My guess is the OP is confused with the actual TV. My TV for instance has a button for this and uses the terminology directly referring to the built-in tuner for OTA.  

Got a tech out.  Simple fix. Line ran through DVD player.  Player turned off.  Not sure how that happened.  Thx for help.  I am 70+ and any techiness I had filtered away after I retired.

BTW, I am not totally senile.  "Live TV" is listed on the source screen along with various streaming sources like Hulu, Prime etc.  The tech reconnected the receiver directly to TV and added a Uverse icon.

So it was a TV issue and NOT a Uverse issue.

yes, I guess so.