U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

8.2K

(8015)
Uverse Android App

When trying to change date and time on the Guide, the option buttons show but the captions (date and time) are blank. If I select any of the option buttons and click Done, it changes the guide, but I can't select a desired date or time. I've reinstalled with no change.

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87

5

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ATT is sending out a new gateway box for my U-verse TV - I need to provide a cable/Coax-to-RJ45 adapter - but can't find one :-(

I'm trying to help a friend who has U-verse TV ATT is sending him out a new gateway box and told HIM he has to supply a cable/Coax-to-RJ45 adapter which the new gateway apparently requires. His current unit does not use an adapter it just accepts coax cable directly. I found these on Amazon wh

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1.1K

14

0

Recordings disappearing from DVR

Last night I had 81 recordings on my DVR. Today 10.  I've been gone all day and have not turn on my TV.  Please advise.  

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60

1

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Connecting U-verse to insignia tv

After a power outage in the neighborhood my connection to a new smart tv doesn’t work with my U-verse box. The smart tv connects to the internet but it seems like the U-verse can’t connect with the tv.

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720

8

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Trying to understand HDMI connection from STB to TV and no sound

Older generation Samsung TV, older generation Sony receiver, VIP2250 ATT box, current version of HDMI cables. Every few years I try to figure this out, get stuck, then leave things alone. The receiver doesn't have HDMI connections, the TV has 3 (none are labeled ARC). My connections work th

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627

10

0

Why do I have a red x on my screen?

Lost all my recordings and my device doesn’t work.

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2.6K

1

0

U-verse service request?

We have both U-verse Internet and TV and recently had storm damage which broke of our electrical power service pole. We had the pole replaced and power restored.  The U-verse wiring is still connected, but barely.  Since this has happened we have had bandwidth issues that I don't remember

Question

71

3

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Gateway and modem models

The gateway I have is model NVG599 and the modem model is VAP2500. Are these the most up to date components?

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136

1

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Series Record issues

I just checked the Scheduled recordings tab and was shocked to see several shows listed numerous times as a Series Record. I did not set these series up to record. They are not listed on the Series tab. Thank goodness I looked because there were about 150 episodes scheduled of various shows that I h

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76

1

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Inverse TV box

The TV screen has a gray wheel and then it goes to a red wheel

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85

1

0

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