U-verse TV Equipment

Just spent 1.5 hours on chat with support people trying to get an email that lists the equipment I need to return because I've canceled Uverse TV service (I've always gotten this email when I've needed to return equipment for AT&T). I never got a real answer and then got a random email that said

My Bravia TV has a red X in the middle of dark screen. Not sure how or why this has happened.  Cannot get any cable input, but Apple TV and SmartTV apps work just fine.  I've tried restarting the ATT receiver without success.  What can I do to get my cable service?

I replaced a tv with bigger one recently. However my UVerse remote does not turn it on.  Only remote for Roku tv works.  It takes me several steps to get the tv on.  Pressing power button on Roku remote turns on, scroll to the right for the cable image, press enter.  They I have

Ok...so for the past 2 days my uverse will lose signal. Sometimes it'll lose it, then channel will come back eventually--this has taken anywhere from 5 mins to over an hour. I've checked all cables, restarted it numerous times & it still does it. This is happening with all tvs. Any suggestions?

Scheduled recording stops less than halfway into the program.

Anyone else have such consistent time consuming issues with service they feel the are being ripped off , stolen from, or conned by ATT? They have never provided consistent service. I spend hours every month on the phone or hosting techs in my home yet I always pay the full bill. How can I get a refu

We just converted our uVerse from coax to complete digital yesterday. The DVR is in the living room and it keeps locking up, restarting and coming back online.  This did not occur with coax.

I have had some really awful pixelation pretty much the last 5 days, (although yesterday the picture quality was perfect most of the day!).    I did a complete reset of the router and used the "disaster reset" on the DVR   Neither worked.    Meanwhile, I tried the

About 3 or 4 months ago, I began having constant problems trying to schedule recordings. Whether I am in the guide or have selected a program and brought up the info screen, when I try to hit the record button I get a message saying "system currently unavailable, please try again later."  Eith

Feel free to delete the account ATT. So Sorry you don't like us telling other folks in the community about your poor customer service.  So just like your rep said to me this morning, "What's Uverse"? I am happy to report that Spectrum is here installing as we speak. ATT, do I have to dra