
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Need Support Connecting to TV
Hello, I have been on the phone multiple times trying to get my TV connected. At one point, AT&T deleted all access to all my channels and have told me multiple ways to get connected, all of which do not work. At one point they said to make a new email because my old email "was used too much." What
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Red X 1 and no HDMI options on source screen
Got the new 8010 receiver and have had problems ever since. Plugged in a dvr player from the other tv and it worked. Did all the different reboots with 2 different reps on the phone to no avail. Keeps going back to the Red X 1 screen and still no hdmi 1,2, or 3 on the source screen on this Samsung 5
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180
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Added a linksys ax5300 - not working with tv
Added a linksys ax5300 to replace modem on system. Have fiber. Tv signal was intermittent. Now can’t get wireless receivers to connect back to old modem. Suggestions? Really like the better signal from linksys but every few seconds it would freeze or jump.
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My Enabled Devices Error
My enabled devices application on ch. 9301 is not working. I keep getting the following “my enabled devices error, STB did not peovide a client certificate. Please try again later. 006
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537
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U-Verse signal has been lost
Re: Case ID (Edited as per community guidelines) I am still having issue losing HDMI connectivity on VIP2500 receiver. If I can't get this resolved I will have to consider a new cable provider. I am have tried the cheapest to the most expensive HDMI cables. I've even tried using a different HDMI por
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299
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U-Verse DVR (Cisco ISB7500) ethernet port only connects at 10Base-T? (10Megabits/sec)
I had my home upgraded to AT&T fiber. Now my DVR is crap, lots of video corruption problems (looks like DCT blocks). I was using the DVR before with the 2Wire gateway and a COAX home run between DVR and gateway using MOCA/HPNA. The DVR is now no longer connected to COAX and is using ethernet, howeve
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Paying for returned equipment
If AT&T has the equipment why do I need to give them money? They'll have the equipment plus the money. I would understand if I still had the merchandise but I turned it in, late but returned and not in my possession. They even have the receipt for the return. If I pay does that mean I've purchased t
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138
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DVR Receiver Receives Signal After Other Receiver
My DVR Receiver Receives the Signal After Other Receiver. It has a longer coax run. Is there a way to boost the speed of signal over coax from the modem or with some device after the modem?
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Need to be hardwired
So we recently cancelled our Uverse service as it was too much money for not a lot of options. We did however retain the internet service. They told me I need to return the receivers which I'm fine with however my husband has been hardwired to a receiver that gets wifi access. If I return the receiv
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386
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U-Verse TV Red X
Today when I turned on my TV I have a red X on my screen. I have the Uverse support app and I used it to go through diagnostics and I also rebooted my home gateway multiple times and unplugged my reciever multiple times as well. The support app attempted to send a number to appear on my TV and that
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