U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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My ISB 7005 cable box doesn't work. How do I get the cable box replaced?

Initially, the power button was not functional and the Link, HD, and Record lights would blink simultaneously at about a 6-7 second interval. I pressed the reset button for 10 seconds and it restarted but never got past the three blinking dots at restart. I then got on the forum and followed the ins

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How can I arrange for a tech to come to my home to check the line to one of 4 cable boxes?

I have 4 cable boxes, after a power outage Dec. 30 night, 1 of the boxes does nothing. The power light flashes constantly and will not shut off the power. I spent an hour Dec. 31 with U-Verse tech on the phone but he couldn't resolve the problem.  I am convinced the problem is in the Cat 5 cab

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86

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Screen keeps pixelating/freezing only on tv

My DVR runs through an Ethernet cable not wireless and while watching live tv or the DVR the screen constantly freezes or pixelated, not sure the correct term. This never happens while streaming. I’ve rebooted and checked all the wiring. Any ideas why this could be happening? Doesn’t make sense to

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185

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Ethernet connections for TV, Computers, Gaming Consoles and U-verse boxes

I am building a new house and am planning to transfer my U-verse service to the new house. I will have 2 computers, 6 smart TV's, 2 gaming consoles and 5 U-verse Boxes. I will be using a mesh system for my wi-fi and would like to hardwire everything except laptops, tablets, phones, appliances and pl

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88

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Receiver won't turn on or reset

The TV was working fine on Sunday.  Monday night the receiver won't turn on, and when I try to reset it, it does nothing, only power button is lit, nothing else.  I have also unplugged and reconnected.

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467

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Stereo and Surround Sound Backwards?

Hi Everyone, I hope this is the right category for this question. I recently moved into a house with a surround sound system and projector.  I purchased an Onkyo TX-NR646 receiver which has an HDMI out connected to the projector and is wired into the speakers.  I connected my U-verse receiver to an

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693

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2 wire wireless router with UVERSE

Why does ATT continue to send worthless 2 wire UVERSE routers? I have had issues with them for over a year. I am paying for 1G speeds and am only getting 100-200. Every time tech support says the 2-wire is the issue, they replace it with another 2-wire! Does ATT have a warehouse full of them, that

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263

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Closed

AT&T sent me a wired vip1200 Set Top Box to replace my Wireless VIP2500 STB. I hate AT&T!!!!!

@ATTU-verseCare @ATTCares  One of my 2 wireless motorola VIP2500 STB's died completely no lights 100% dead.  So attempt#1 to troubleshooting via phone app.  It claims to be sending a replacement receiver and I'll get a text message when the replacement order goes through. Of course it does nothing a

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2K

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cisco attuverse isb7005 will not reset

the isb7005 will not reset with the 10 second rule or unplugging and waiting 30 seconds. Nothing but flashing lights every 2 seconds on front panel.  no video or sound on tv

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126

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Uverse error code Red X3

Have rebooted the gateway, WAP, and uverse receiver. Once it goes through setup a red X appears, sometimes with a 3, sometimes without. This a new receiver box sent by ATT UVerse recently.   I am troubleshooting for my elderly parents who've spent numerous hours on the phone with an AT&am

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