
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.2K
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Question
Incoming calls on land line not showing on tv
Just this week the incoming calls that show up on the tv screen stopped. How do I get this feature back?
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952
4
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Junction box on exterior of home
I need to get the exterior junction box on my home relocated due to a public utilities issue. This box is where my ATT service is connected from the pole to the home. Can ATT fix this problem? Thanks
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498
2
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Accepted Solution
Official Solution
Can I come get a replacement gateway?
Can I come get a replacement gateway device? My broadband light is blinking and switches from green for awhile, then red for awhile, then green for awhile, etc. I booked an appointment for an AT&T technician to come to fix the problem, and I waited 9 hours for him or her to arrive. I tried to get a
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3.6K
9
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Accepted Solution
Official Solution
New router
Hi, first of all I'm very none tech savy. But I think I need a new router because it's getting very hot and I keep loosing my U-verse signal. I have check and it's fairly well ventilated, but well over 5 years old...where do I look to find out what kind of router I have, and I guess the kind of serv
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397
10
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App saying Wi-Fi network not found
Since last update on iPhone X and iPad, I cannot connect to the receivers on the remote controls on the app. Keep getting the message Wi-Fi network not found
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230
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Using service in a second location on a smart tv
I am traveling for work and was wondering if i can use my service in another location watching on the tv that has other service.
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313
3
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Closed
Genie and Whole-Home DVR Service
When I first signed up for DirecTV back in 2008, I had a DVR and a couple of H23-600 receivers. Around 2011, I had my original DVR replaced with a HR24-500 DVR (due to the hard-drive failing), which is what I've been using ever since. On my recent bill, I have a new charge of $3 for Whole-Home DVR S
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155
1
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Power loss left the receiver in an odd loop
An approximately 30-minute power loss left the receiver in an odd loop where the red, blue, and green lights alternately flash and remain illuminated for extended periods of time. I'm just bouncing about. Holding down the power button for ten seconds, etc., did not work the second time I tried to re
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84
3
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Accepted Solution
Official Solution
UVerse DVR not working red X on tv screen
I’ve done all the “rebooting” steps. Unplugging for 10 seconds, the. Unplugging for 10 seconds repeating for three times and then the down arrow ok button and power. Nothing is working. This is my 4th DVR in a year. Any suggestions since myATT page doesn’t have a troubleshooting area for my TV (I be
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2.8K
3
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Closed
Refund for equipment
I returned my equipment on 12/10/2021, I called direct tv and provided the reference number. I have called direct multiple times and have only been told that i would get my money back in a few weeks, or will hear back from someone in 3-5 business days and not respond. My refund is $397 not pocket ch
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128
1
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