DavidMunden's profile

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Monday, March 21st, 2022 8:09 PM

Junction box on exterior of home

I need to get the exterior junction box on my home relocated due to a public utilities issue. This box is where my ATT service is connected from the pole to the home. Can ATT fix this problem? Thanks

ACE - Professor

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1.5K Messages

3 years ago

You need to call the 800 number.  Only support can dispatch a technician. @DavidMunden 

ACE - Professor

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8.1K Messages

3 years ago

Here's the thread that I had meant to tag @skeeterintexas in.

And yeah, I would expect a fee charged since this isn't an issue related to normal wear and tear. (Example: If there's no service, line tests detect issues and a technician determines a squirrel has munched on a wire, there shouldn't be a fee charged.)


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