U-verse TV Equipment

One of my TVs will not load Uverse. A message says the set top box does not recognize my account. My other TVs have Uverse.

Can someone please tell me or better yet, show a picture of where the Arris DCX900 IR receiver is located? Thanks, Jim

I'm hoping the way to provide DirectTV leadership a compliment/kudos about an an employee is easier than my experience in trying to send one. I called twice, and the 2 agents I spoke with could not direct me to a way to provide a compliment and they were similar to the MANY experiences I have had in

This is more of a complaint than anything else, but I was wondering if anyone has ever had a "One-Time" fee for adding receivers or other equipment? All I wanted was an additional wireless receiver for my house at $10.00 per month, but they apparently have to add a one-time fee of $50.00 for no appa

Perhaps since a recent iOS update, the U-verse app no longer seems to work (the tv guide doesn’t load, etc.). Do you know about this problem & whether there’s a fix for it now or soon?

Have gateway & WAP from AT&T. Gateway working cause receiver connected to it directly is working fine. However, the WiFi receiver lost connection to WAP & is no longer able to reconnect. Have followed on-screen directions from AT&T to reboot WAP & then reboot receiver but always get error message th

I just installed a wireless receiver in my mom's bedroom. She records a lot of hallmark movies in her room. They appear in the recorded section on my TV receiver in the living room. Is there anyway to hide her bedroom recordings on my living room TV and visa versa? I don't want to see all of her rec

I want to use a router between my DVR and my GATEWAY - I want to be able share a LAN to the DVR and a LAN to the SMART TV to be wired instead of wireless. I.e., I want to hard wire my GATEWAY to my ROUTER then hard wire to DVR and separately to SMART TV (no wireless traffic) Thanks

I moved my DVR which entailed removing the power cord. When put the power cord back in the DVR won't turn on

Message Uverse Signal has been lost. Reboot doesn't work. Multiple retries doesn't work