U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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receiver is not responding to the remote control.

keep getting message on tv in the bedroom, "Set up your Wireless TV Receiver" after following the instructions, it states no gateway found. I have tried many times, but it doesn't work. Final error message said, "Gateway cannot be found". It's funny but the TV in living room works fine. Bedroom TV

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Accepted Solution

Official Solution

UVerse DVR and stored programs

Will I lose my UVerse recorded programs if I change my Wi-FI gateway?

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155

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Closed

Receiver will not reboot.

I have "Lost signal" message. In past this has been corrected by restarting receiver.  This time the receiver does not respond to reboot (holding down power button 10 seconds).  Link light is green, but receiver otherwise acts dead.  I have rebooted Gateway, but that has no effect.

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543

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HELP!!!! ATT/Sedgwick won't fix the damage they did in our new home!!!

Hey guys!!  Need help.  December 2016, moved into our new home(new construction).  ATT came to install our internet/cable December 20, 2016.  The technicians had to go in our attic to install wiring.  While in the attic, one of the technicians stepped down and caused the ceiling in our bedroom to cr

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2.2K

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Customer service feedback

I would like to provide a positive review for an AT&T customer service representative.

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74

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8-Port Gigabit Ethernet Unmanaged switch Netgear

My Universe installer installed one of these and everything worked great for the last 2 years. There was a lightning strike in our area and network switch would not power up.  I replaced the network switch and moved one wire at a time from one switch to the other with the power off.  Now

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637

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Find lost remote S30-S1B

I lost my S30-S1B remote in the house & Im trying to find it. All online help says press a button on the base but I have no base. How can I find my remote??

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233

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ERROR CODE 403: FORBIDDEN

I am trying to access the U-Verse Help Center with the remote on my TV, when I get to it and try to use the Account Manager OR Troubleshoot & Resolve, I get the following message: ERRORError code: 403 - Forbiddenkx: Failed to load resourceWebException: The remote server returned to error: (4

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578

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New receiver - still get Red X

My receiver stopped working, and had a Red X on the screen (no error number.) Contacted ATT online - who, after several attempts, decided to replace the receiver. I have now received the new receiver and hooked it up - however - this one will not connect either - error Red X 3.   No in

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401

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problems with my dvd twice in less than 3 years

Hi, We moved in Dec 2018 and since then our dvr has gone out twice and we lost all our recordings and scheduled recordings. ATT is shipping a new dvr but the said everything on the old one is lost. Is there a way to save them? I did reset the gateway and power it off and on which did not hep. I unpl

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