U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

777

(1030)
Red X in middle of dark screen

My Bravia TV has a red X in the middle of dark screen. Not sure how or why this has happened. Cannot get any cable input, but Apple TV and SmartTV apps work just fine. I've tried restarting the ATT receiver without success. What can I do to get my cable service?

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2.4K

5

0

Uverse remote

I replaced a tv with bigger one recently. However my UVerse remote does not turn it on. Only remote for Roku tv works. It takes me several steps to get the tv on. Pressing power button on Roku remote turns on, scroll to the right for the cable image, press enter. They I have the pre screen for uvers

Question

1.3K

3

0

Losing signal repeatedly

Ok...so for the past 2 days my uverse will lose signal. Sometimes it'll lose it, then channel will come back eventually--this has taken anywhere from 5 mins to over an hour. I've checked all cables, restarted it numerous times & it still does it. This is happening with all tvs. Any suggestions? I've

Question

228

1

0

DVR

Scheduled recording stops less than halfway into the program.

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133

2

0

Att Rip off?

Anyone else have such consistent time consuming issues with service they feel the are being ripped off , stolen from, or conned by ATT? They have never provided consistent service. I spend hours every month on the phone or hosting techs in my home yet I always pay the full bill. How can I get a refu

Question

276

4

0

Screen freezes on the DVR box TV

We just converted our uVerse from coax to complete digital yesterday. The DVR is in the living room and it keeps locking up, restarting and coming back online. This did not occur with coax.

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203

10

0

Does an order actually get placed if you use the help and troubleshooting guide?

I have had some really awful pixelation pretty much the last 5 days, (although yesterday the picture quality was perfect most of the day!). I did a complete reset of the router and used the "disaster reset" on the DVR Neither worked. Meanwhile, I tried the help and trouble shooting guide through the

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141

8

0

Repeated "system unavailable" errors on DVR

About 3 or 4 months ago, I began having constant problems trying to schedule recordings. Whether I am in the guide or have selected a program and brought up the info screen, when I try to hit the record button I get a message saying "system currently unavailable, please try again later." Either by t

Question

430

12

0

ATT - Censor This!

Feel free to delete the account ATT. So Sorry you don't like us telling other folks in the community about your poor customer service. So just like your rep said to me this morning, "What's Uverse"? I am happy to report that Spectrum is here installing as we speak. ATT, do I have to draw you a pic o

Question

188

2

0

18 phone attempts to get UVerse support met with failure. One call to their competitor SPECTRUM and I have new provider tomorrow!!!!

Very unfortunate. I've been with ATT all my life. When everyone else was going with the baby bells, I stayed with ATT. When they launched UVERSE, I was in the front of the line. No longer. Last year I had to dump their cell phone service due to lack of support. Looks like the same problem has infect

Question

58

0

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