U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.2K

(1290)
no sound on tv even after uverse receiver restart

the lack of sound has been happening for weeks. A receiver restart would solve it until yesterday. Now no sound even after restart.

Question

552

3

0

Password for Receiver

how do I enter password for ATT Uverse receiver?

Question

116

1

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Accepted Solution

Official Solution

Returning UVerse Receivers

Just spent 1.5 hours on chat with support people trying to get an email that lists the equipment I need to return because I've canceled Uverse TV service (I've always gotten this email when I've needed to return equipment for AT&T). I never got a real answer and then got a random email that said I c

Question

616

6

0

Red X in middle of dark screen

My Bravia TV has a red X in the middle of dark screen. Not sure how or why this has happened. Cannot get any cable input, but Apple TV and SmartTV apps work just fine. I've tried restarting the ATT receiver without success. What can I do to get my cable service?

Question

2.3K

5

0

Uverse remote

I replaced a tv with bigger one recently. However my UVerse remote does not turn it on. Only remote for Roku tv works. It takes me several steps to get the tv on. Pressing power button on Roku remote turns on, scroll to the right for the cable image, press enter. They I have the pre screen for uvers

Question

1.3K

3

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Losing signal repeatedly

Ok...so for the past 2 days my uverse will lose signal. Sometimes it'll lose it, then channel will come back eventually--this has taken anywhere from 5 mins to over an hour. I've checked all cables, restarted it numerous times & it still does it. This is happening with all tvs. Any suggestions? I've

Question

225

1

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DVR

Scheduled recording stops less than halfway into the program.

Question

128

2

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Att Rip off?

Anyone else have such consistent time consuming issues with service they feel the are being ripped off , stolen from, or conned by ATT? They have never provided consistent service. I spend hours every month on the phone or hosting techs in my home yet I always pay the full bill. How can I get a refu

Question

268

4

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Screen freezes on the DVR box TV

We just converted our uVerse from coax to complete digital yesterday. The DVR is in the living room and it keeps locking up, restarting and coming back online. This did not occur with coax.

Question

197

10

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Does an order actually get placed if you use the help and troubleshooting guide?

I have had some really awful pixelation pretty much the last 5 days, (although yesterday the picture quality was perfect most of the day!). I did a complete reset of the router and used the "disaster reset" on the DVR Neither worked. Meanwhile, I tried the help and trouble shooting guide through the

Question

136

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