U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.2K

(1290)
At&T contractors damage to yards

AT&T has hired contractors to install cable in a neighborhood outside of Waco Texas yards have been damaged, who can we reach out to for assistance in this matter

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125

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remote won't turn TV off

The subject line says it all.

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499

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confirm returned equipment

Returned one receiver in December at UPS store - have reference number - still being charged $10/month. Went customer service route, which lasted all day, with multiple return calls to tell me they needed more time. Finally, never heard back from anyone.

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68

1

Cisco ISB 7500 is getting flaky, solution?

My Cisco ISB 7500 DVR has been very flaky over the past 3-4 weeks, exhibiting the following behaviors: - Barely responsive or slow to respond to commands from remote (guide can take forever to come up, channel changes can take as long as 15 seconds to respond) - Displays incorrect time at top right

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236

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Box has a green red and blue light on

So I was watching Apple TV and switched back to U-verse now the box does work. The Box has a green red and blue light on. there no picture. It no longer saying no signal. I rebooted the box as well as main receiver and this box is the only on to not work for whatever reason. Funny how your bills goe

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1K

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uverse receiver frozen

all lights on my uverse wireless receiver are lit and will not turn off. unplugging power cord and plugging back in does not help.

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224

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Accepted Solution

Official Response

VIP 2250 noises

This has been going on for a long time (over a year or more) but I noticed my Motorola VIP 2250 DVR makes soft click noises constantly. Usually one per second or so. Doesn’t matter if the box is on or off. Is the hard drive about ready to fail or is this normal? I’ve had it just over 5 years. I don’

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150

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How long does the “update” take on new equipment

It’s been spinning for 15 minutes or more

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1.2K

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Accepted Solution

Official Response

Can't get off of the title screen

After a power outage, BOTH of my TV's that are serviced with Uverse have been stuck on the Black Uverse title screen and there is a message stating that "Uverse is unavailable at this time. Please try again later." I have tried rebooting and unplugging/plugging in the gateway AND each receiver. This

Question

128

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Tv is blue- loose wires

Newer Samsung tv seems very blue. Just noticed the line coming in has detached blue and green wires. This then leads to a NetgearuCat.Se 50 switch. Any ideas how to fix this?

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209

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