
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Cisco ISB 7500 is getting flaky, solution?
My Cisco ISB 7500 DVR has been very flaky over the past 3-4 weeks, exhibiting the following behaviors: - Barely responsive or slow to respond to commands from remote (guide can take forever to come up, channel changes can take as long as 15 seconds to respond) - Displays incorrect time at top right
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246
3
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Box has a green red and blue light on
So I was watching Apple TV and switched back to U-verse now the box does work. The Box has a green red and blue light on. there no picture. It no longer saying no signal. I rebooted the box as well as main receiver and this box is the only on to not work for whatever reason. Funny how your bills goe
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1.1K
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uverse receiver frozen
all lights on my uverse wireless receiver are lit and will not turn off. unplugging power cord and plugging back in does not help.
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230
3
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Accepted Solution
Official Solution
VIP 2250 noises
This has been going on for a long time (over a year or more) but I noticed my Motorola VIP 2250 DVR makes soft click noises constantly. Usually one per second or so. Doesn’t matter if the box is on or off. Is the hard drive about ready to fail or is this normal? I’ve had it just over 5 years. I don’
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154
5
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How long does the “update” take on new equipment
It’s been spinning for 15 minutes or more
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1.2K
2
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Accepted Solution
Official Solution
Can't get off of the title screen
After a power outage, BOTH of my TV's that are serviced with Uverse have been stuck on the Black Uverse title screen and there is a message stating that "Uverse is unavailable at this time. Please try again later." I have tried rebooting and unplugging/plugging in the gateway AND each receiver. This
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135
1
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Tv is blue- loose wires
Newer Samsung tv seems very blue. Just noticed the line coming in has detached blue and green wires. This then leads to a NetgearuCat.Se 50 switch. Any ideas how to fix this?
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216
2
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no sound on tv even after uverse receiver restart
the lack of sound has been happening for weeks. A receiver restart would solve it until yesterday. Now no sound even after restart.
Question
600
3
0
Accepted Solution
Official Solution
Returning UVerse Receivers
Just spent 1.5 hours on chat with support people trying to get an email that lists the equipment I need to return because I've canceled Uverse TV service (I've always gotten this email when I've needed to return equipment for AT&T). I never got a real answer and then got a random email that said I c
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634
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