U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
U-verse cable not working
The U-verse dive stopped working tonight. We have since restarted both boxes by holding down power button for 10sec and then turning box back on. We have also powered off and on the U-verse internet box. The screen just shows the U-verse logo and the little white circle going around in
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HDMI Error
I'm getting this error message:HDMI Error. Unable to display video.(H1001 - HDCP not supported on this display
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1.1K
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U-verse TV routing questions
Hi I have AT&T fiber running from a BGW320-505 in passthrough mode to my UDMP with a USW-Pro-24 and everything works fine for me. The BGW320 is set as 192.168.2 and the UDMP main lan is 192.168.1 with a couple of other networks configured for vnc and vlans. My U-verse TV is connected directly t
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Customer Service Number?
Hi, last month I returned 2 receivers from my household complete with wiring in order to lessen my monthly cost. Bill was exactly the same! No communication at all confirming receipt of equipment. Help!
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763
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Accepted Solution
Official Solution
Receiver shuts down every night at the same time
Why does my receiver re-boot every night at 1 am?
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242
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UVerse DVR sound starts fading in and out after about 1 minute.
Cisco AVH8005 DVR is having issues. Sound starts fading in and out after about 1 minute. The unit also required rebooting last nite. This morning the unit would not reboot using the usual troubleshooting methods. I then tried the method of unplugging followed by replugging the pow
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138
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Need green box moved
We have our neighborhood box in front of a gate to our retention pond that need to be moved. The county need access to the gate with large trucks to clear many trees. Address is 3769 Tupelo Trail, Auburn, GA 30011 Mulberry Mills Homeowners subdivision.
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109
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Set Top Box doesn't recognize my account
One of my TVs will not load Uverse. A message says the set top box does not recognize my account. My other TVs have Uverse.
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69
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Closed
Where is Arris DCX900 IR receiver location?
Can someone please tell me or better yet, show a picture of where the Arris DCX900 IR receiver is located? Thanks, Jim
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175
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