4 Messages
Power loss left the receiver in an odd loop
An approximately 30-minute power loss left the receiver in an odd loop where the red, blue, and green lights alternately flash and remain illuminated for extended periods of time. I'm just bouncing about. Holding down the power button for ten seconds, etc., did not work the second time I tried to reset the receiver. Any thoughts?
Sincerely
skeeterintexas
ACE - Expert
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28.3K Messages
3 years ago
There is a possibility that the power surge (after the power loss) fried the receiver....been there.
If re-booting isn't bringing it back, call CS to request a replacement. One can be sent for a self install. If this is your DVR, you will lose your recordings but not your schedule. You have 21 days to return the bad one.
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JefferMC
ACE - Expert
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36.8K Messages
3 years ago
Unplug power adapter and receiver from power. Leave disconnected for 30 seconds. Then plug it back in. If it repeats the behavior you just described, call for a new one.
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@FranCruzarianick
Or perform a non destructive factory reset. The hardware is fine.
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