U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

8.2K

(8015)
Losing picture Black screen

Why is it that my picture freezes and then it turns black? I had a technician come here twice and it would work for one day and it does it again.

Question

119

2

0

Remote controll not working

I just got a new remote controll and it worked for a few minnutes while I was trying to program it, and then completely stopped working, and there is new batteries, still, nothing works.

Question

109

1

0

Wi fi connection to my LG smart tv went off and I have tried several different methods and it still wont come on.

Wi fi connection to my LG smart tv went off and I have tried several different methods and it still wont come on. I have gone to location and changed to Canada and then back to US and still doesn't work.  I have turned if off and waited holding the on button on the control for 30 seconds and t

Question

192

1

0

Was told to recycle equipment, then to return?

After switching from U-verse to Directv Stream I received a letter a week later from AT&T stating that I do not have to return the U-verse equipment, instead the instructions were to recycle it, which I immediately did. A second letter then came in the week after stating that the equipment had

Question

1.6K

6

0

Closed

U-verse equipment return problems

at&t refuses to send me a shipping label to return my equipment. the nearest ups store is 3 hours away. Can someone give me a mailing address so I can return this equipment at my own expense?

Question

437

5

0

U-Verse app is not working after the recent update.

The U-Verse app is not working, not since the last update (version 6.5, build 72). I have tried all of the listed suggestions with no luck.  I have reported it to ATT approx. one month ago, but I haven't seen any fix yet.  You can read the most recent reviews on the app store and the comp

Question

615

17

0

U-Verse app now showing only premium channels on the guide section

All of a sudden my U Verse app is showing only premium channels on the guide. I’ve tried everything that has been suggested.  I deleted the app and re-installed it.  I signed out and signed back in.  I updated the app.  I then turned off my iPad and turned it back on.  Noth

Question

87

1

0

How do I contact the ATT subcontractor that destroyed my yard and fence while installing your lines in my yard.

Feb. 24 2 men cut our fence and proceeded to drive a big yellow machine through 200 ft of my rain soaked landscaped yard. We had no idea they were coming and no permission was given. The job was in regard to burying a line for our nextdoor neighbors service. Sedgwick ATT’s insurance company sent us

Question

181

1

0

Accepted Solution

Official Solution

Can I use a universal remote with Uverse?

Can I use a universal remote with Uverse?

Question

290

1

0

Accepted Solution

Official Solution

SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

Question

25.6K

412

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