
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
U-verse TV keeps jumping to live TV
Hello, This week my wired DVR receiver started showing the message "This Channel jumped to live TV to allow TV viewing or recording on the DVR receiver". This happens even if we do not have any recording going on the DVR or any other TV receiver being on. I called the customer support line and they
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1.1K
20
Accepted Solution
Official Solution
Cable box blinking green, blue, and red
Hi, so my power went out last night for less than 5 minutes. When it came back on the cable box in my room started working properly and the wifi started working properly but the cable box in the living room is blinking green blue and red. I've tried holding down the power button for 10 seconds and p
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2K
3
0
Accepted Solution
Official Solution
HDMI TV not working
I have a Pace IPH8005 receiver. 3 wireless tvs are working fine. The tv that is plugged into the HDMI port is not working (dark black screen). Wireless and ethernet internet works. Pressing the power button does not work - nothing happens. The menu button does not work. So far, I have tried 2 differ
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334
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Has anyone else experienced a red X on their main TV
So I do all the troubleshooting and still when I turn on and reset the main receiver in my home I get a red X in the middle of the screen. The other TV's work but they can't get a list of the DVR programs. This has been going on for a few days, just finally got a chance to try and figure it out. The
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262
2
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Authentication error
When I try to stream NBC sports channel I get “authentication error” message every time
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276
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Closed
Current Directv remote control
What is the most current remote control for use with Directv satellite service? Do any current remotes have voice control and/or lighted display when using?
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295
2
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Red Cross in my tv screen
There is a Red Cross in my tv screen and nothing happens. Restarting it doesn’t help
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189
7
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Bad u-verse receiver
No reception on one of my 3 TVS. States Weak or no signal. Have tried to boot several times by pressing the power button for 10 seconds.No results. Reception is fine on my other2 tvs. Sounds like a bad receiver??
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206
4
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New tv install problem
New Insignia brand 1080 smart tv hooked up with HDMI cable doesn’t seem to retain the signal from the U-verse box. Tv displays mostly static with flashes of a proper 4:3 picture then a picture with black sidebars.
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104
2
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remote is locked up
Our large and heavy dog laid on our tv remote and nothing is working. Have powered everything down, followed online instructions to reset remote but nothing is working. Does anyone have any suggestions?
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232
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