U-verse TV Equipment

I am going to attempt to write this question without expletives because dealing with these cable companies causes me to use nothing but lately. My mother recently had a stroke, I located some U-Verse Equipment and would like to return it in a polite way. I would love to just have to print a (Edited

I need a live person to come to my house to address an issue. I’ve called 3 times and my problem is not resolved. 

Yesterday I purchased a new 27" LG smart tv. Set up went fine; however, I cannnot get to cable tv when I turn on my tv and cable box with my Uverse remote.  I now have to use the LG remote to get to the hdmi1 icon.  When I click on this icon the tv immediately goes to the cable channels.&

I bought and hung a new TV outside, connected the box Uverse sent me, programmed the remote so it turns the TV on/off, rebooted the cable box. I now have a blue screen that says "Press OK to get On Demand."  But I get no response when pressing OK, or any other key on the remote.   

Remote turns the sound off when you push any button, have to turn power off/on to get sound back

Yesterday afternoon I accidentally hit the record on the Attention channel.  It was at 5p, there was only 30 minutes left on the guide, so I just thought I'd leave it and speed through it since it was recording.  Later that evening I was surprised to see on my recording list the the Attention channe

Our U-verse remote (S10 S4) recently began to malfunction. Some of the buttons have stopped working. Resetting the receiver does not help. I contacted TS at 1-800-288-2020 The phone rep informed me they could send a replacement for $20, mentioning something about insurance? My understanding is that

These are notes from the latest ordeal with ATT... ATT June 2022 6.16.22 Columbia, SC STORM. Power outage. ATT modem not working. Troubleshoot (using my phone). 7:41 PM Called ATT 1.800.288.2020 8:48 PM. Customer Service (CS) called back (from 1.855.419.7365) CS named India. Ran tests. Front of

I have U-verse and there doesn't seem to be a good place to put the U-verse gizmo such that it reaches both ends of my S-shaped house without issues.    AT&T says I'm only allowed 1 gizmo.   What other solutions are available, can I hard-wire the cable boxes somehow?   Like if I get an ethernet swit

We have a Uverse receiver that has been going out for some time. We called to get a replacement. The new receiver came and It would not connect. We called and they sent a second receiver. Still nothing.  We have talked to tech support 3 times and all they do is read from a script and do “troub