SummerWI23's profile

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Monday, March 20th, 2023 6:16 PM

Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights.  They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

Community Support

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254.4K Messages

2 years ago

Let's get your DVR working, @SummerWI23

 

Thanks for your extensive troubleshooting! This will save us a lot of time. Since it wasn't able to get this fixed, we'll need to speak privately to look into why it's not working. We may need to get a tech out. Please check your direct message inbox in the top right corner of the screen. We'll be messaging you there shortly. 

 

Raiden, AT&T Community Specialist 


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