
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
What is causing the U-Verse channels to freeze despite resetting and diagnosing the receiver?
I've noticed that my U-Verse channels freeze every few minutes. The 'U-Verse Signal Lost' message appears for a couple of minutes before the picture returns, or changing the channel brings the picture back temporarily. My TV is connected directly to the ethernet-wired receiver and gateway, but reset
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448
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Return of equipment
I have returned all equipment by the due date with Fed EX and ATand T called me and asked me why I have not returned equipment
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150
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Stuck on "U-verse Message Center loading" screen
I have two TVs, living room and bedroom, each with its own receiver. Bedroom TV is working fine. Living room TV is trying to load the message center. I've never seen that before. I have rebooted the router. I have pressed and held the power button on the receiver for 10 seconds, which didn't solve t
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636
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U Verse tv channel malfunction
I cannot get my tv to change channels nor will it show the Guide. Volume control works. I’ve reset multiple times to no avail
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233
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Return router
I returned the router using the supplied USPS label. I have a tracking number. The router was received by the " return agent" the next day. I received another letter, " final notice" I owed $159 for unperturbed equipment. The csa I just talked to tried to tell me to check with the post office blah b
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122
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S30 remote power button issue
The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver. I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up). You can't get a replacement remote fr
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150
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Intermittent Picture Freeze - U-Verse Signal Has Been Lost
Returned from a couple weeks vacation and discovered that my U-Verse channels now freeze every few minutes. The message screen about the U-Verse signal being lost will stay on for a couple of minutes then the picture will come back. Or I can change the channel and the picture comes right back, but i
Question
2.5K
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TECH'S THAT LIE SAY YOU WONT BE CHARGED A DISPATCH FEE BUT YOU GET CHARGED
HAS ANYONE HAD A TECH DO A SERVICE CALL AND THEY TELL YOU THAT YOU WON'T BE CHARGED THEN YOU GET YOUR BILL AND THERE IS A $99 DOLLAR CHARGE LOL. I LOSE SIGNAL AT LEAST 8 TIMES A DAY WITH MY UVERSE AND IT HAS BEEN GOING ON FOR ABOUT 7-8 YEARS EQUIPMENT REPLACED TECHS OUT EVERY MONTH AND STILL HAVING
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290
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ATT (Edited per community guidelines)
Once again for the 4th time my u-verse is out. I was blown off by the tech for repair now that have to reschedule. I wont have a repair til Tuesday which will mean my serrvice has been down for 6 days. I will be looking for other options as ATT rips you off for what you pay per month. They decent te
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Dvr programs deleting as soon as they finish recording
Programs keep deleting themselves some as soon as they finish recording. We can't keep any programs on the DVR! And there is plenty of space since it gets down to 7 programs and still they just vanish even as your looking at the list of programs. We have reset the main router and main DVR box many t
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