U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
I. C. System Collection Agency - Unknown Charge
Hi, I have started receiving calls, as well as a letter, from I. C. System Collection agency regarding an unpaid bill for less than $30 more than three years ago. The caller cannot give me anymore information than that. We have had ATT services bundled for many years, and all of the charges are aut
Question
2.2K
5
0
Closed
Uverse reward center and cards a fraud
I have been waiting for over 30 days to receive the reward card that was offered when I begin my service. I have called the reward center and waited on the phone for over an hour to speak with someone about the status of the card with no no one answering the call. Everyone keeps giving me the run ar
Question
296
5
Accepted Solution
Official Solution
Credit Check Pass?
I ordered new TV and internet service. Provided all my personal info, set a date and time for installation. Was the credit check completed instantly or is it in process? I don't want to expect my service to be installed and be hit with a deposit fee requirement before it can be done.
Question
3.8K
3
0
So disappointed
I’ve been a customer for 13 years, got my parents, sister, and 3 friends to go att. And now I have had so many issues with my service that I am so embarrassed to have ever recommended att. I’ve lost service at least a dozen times in the past year. I’m on my 4th dvr/cable box. Cust
Question
112
1
0
Why not helping?
How come you removed my post showing you that your reps are systematically sending callers to a customer care line which does not exist and just hangs up the call? Here is the experience I am mentioning. Shall I continue calling in and recording that experience to demonstrate the systematic nature o
Question
118
6
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HBO Max for free?
I am currently a U-verse 200 subscriber with HBO. I just wanted to confirm that I will be eligible for HBO Max streaming service for free when it launches in late May. If so, will it be free for a limited time or unlimited (as long as I am an HBO subscriber)?
Question
753
6
0
Accepted Solution
Official Solution
Screen shot of entire bill
I need to take a screen shot of my bill with my name and address for insurance purpose. How can I get that?
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540
3
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