U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
will not renew after promotion period
I am in a promotional plan expiring at the end of May 2021. Unless I can continue on that same promotion plan, I will be looking for another provider. Will the promotional plan be extended?
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332
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My Bill
I was out of the country from February 29th until March 20th. Was due to be back on the 16th of March but due to Covid-19 we could not leave until the 20th. So I'm wondering why my bill is much more than normal being that we haven't been home to watch it!!!!!!!!!
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75
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Scrambled reception
Why are we experiencing a scrambled reception? We have not been able to use any of our paid channels for about 3 days now.
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187
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Billing problems once again.
i have been a customer for over 10 years. never had late fees, always paid my bill on time. i have an increase of almost $80 on my current bill. no one at ATT can help my to get rid of this increase. this is totally unacceptable and a total lie on behalf of the company where they say they care about
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133
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Closed
ATT employee commendation
It is maddeningly difficult to communicate with ATT Customer Service for any purpose except adding or changing services. I want to let Customer Service know about superior service I received from an ATT employee today. II hope someone from ATT monitors this forum and can pass the information along
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361
6
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Debt collection
I closed my wireless account about a year ago (there were overseas calls that cost close to $500 one month when I did not place a single overseas call). I could never sort out what happened (despite multiple tries with the help line), so I ended up cutting my losses and switched services. I ensured
Question
259
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Returning Uverse Equipment
I cancelled my Uverse TV service. Went to the Fed Ex place to mail in equipment as instructed by AT&T. Fed Ex would not accept the Wireless Access Point piece of equipment (which was one of the items I was instructed to return). They said that there had been a problem with them scan
Question
127
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prblems with my bill
My special deal with Uverse was going to expire March 12th, so when I got my bill in February I called to cancel TV service and opted to keep the internet. So they said I would have to pay an additional early disconnect fee of $20, which I said was no problem. So it was disconnected early in late fe
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62
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Refund for Non service
I cancel cable service with AT&T on February 2, 2021 when my contract end. I request internet service ONLY.. I continue to be billed each month (March & April 2021) for service that AT&T confirmed I was cancelled. Because the ball drop on their end (AT&T), They informed
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83
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Looks like I'm leaving AT&T after many years..
I received an alert saying my current promotion was ending yesterday so I decided to reach out to AT&T to see what my options were, as I have been with them for many years and this is normal ever 1-2 years. What I was in store for next has now left me shopping for a new TV and internet provider.
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332
10