U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
A
will not renew after promotion period

I am in a promotional plan expiring at the end of May 2021. Unless I can continue on that same promotion plan, I will be looking for another provider. Will the promotional plan be extended?

Question

332

2

0

My Bill

I was out of the country from February 29th until March 20th. Was due to be back on the 16th of March but due to Covid-19 we could not leave until the 20th. So I'm wondering why my bill is much more than normal being that we haven't been home to watch it!!!!!!!!!

Question

75

4

0

Scrambled reception

Why are we experiencing a scrambled reception? We have not been able to use any of our paid channels for about 3 days now.

Question

187

6

0

Billing problems once again.

i have been a customer for over 10 years. never had late fees, always paid my bill on time. i have an increase of almost $80 on my current bill. no one at ATT can help my to get rid of this increase. this is totally unacceptable and a total lie on behalf of the company where they say they care about

Question

133

10

0

Closed

ATT employee commendation

It is maddeningly difficult to communicate with ATT Customer Service for any purpose except adding or changing services.  I want to let Customer Service know about superior service I received from an ATT employee today.  II hope someone from ATT monitors this forum and can pass the information along

Question

361

6

0

Debt collection

I closed my wireless account about a year ago (there were overseas calls that cost close to $500 one month when I did not place a single overseas call). I could never sort out what happened (despite multiple tries with the help line), so I ended up cutting my losses and switched services. I ensured

Question

259

7

0

Returning Uverse Equipment

I cancelled my Uverse TV service. Went to the Fed Ex place to mail in equipment as instructed by AT&T.  Fed Ex would not accept the Wireless Access Point piece of equipment (which was one of the items I was instructed to return).  They said that there had been a problem with them scan

Question

127

1

0

prblems with my bill

My special deal with Uverse was going to expire March 12th, so when I got my bill in February I called to cancel TV service and opted to keep the internet. So they said I would have to pay an additional early disconnect fee of $20, which I said was no problem. So it was disconnected early in late fe

Question

62

2

0

Refund for Non service

I cancel cable service with AT&T on February 2, 2021 when my contract end. I  request internet service ONLY..  I continue to be billed each month (March & April 2021) for service that AT&T confirmed I was cancelled. Because the ball drop on their end (AT&T), They informed

Question

83

2

0

Looks like I'm leaving AT&T after many years..

I received an alert saying my current promotion was ending yesterday so I decided to reach out to AT&T to see what my options were, as I have been with them for many years and this is normal ever 1-2 years. What I was in store for next has now left me shopping for a new TV and internet provider.

Question

332

10

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...