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New Member

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1 Message

Saturday, December 19th, 2020 1:50 AM

Tv will not connect to the jnternet

My tv will connect to my network, but not the internet. It says call your provide 

ACE - Professor

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839 Messages

4 years ago

What is the message besides call your provider?

Are you trying to access a certain app or service?

Community Support

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254.4K Messages

4 years ago

Let's see if we can get your service back up and running, @eandkbaldwin.

 

Thank you to @browndk26 for the useful information.

 

What else is the error message saying?

 

Are you trying to access an app or service?

 

We recommend that you reboot your gateway, because this will refresh the network.

 
Let us know if this helps.
 
Marc, AT&T Community Specialist
 
 
 

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