U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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No prorateing on cancel service.

Only used service 1 day into next billing cycle after canceling service and was charged full month. Was told by customer service that they no longer prorate on a cancel service. Why are there no warning about this new new way of doing business? Yeah this company is steeling money from there custom

Question

107

5

0

Closed

Forced to reset my Password every time I log in

I have had this issue for some time now and today I can't take it anymore. I am very careful to type my username and password carefully each time I attempt to log in.  After the first attempt each time I receive an error that my account has been locked for too many unsuccessful log-in attempts.  I o

Question

892

6

0

AT&T Van hit my car

Is there a number to call about an AT&T van hitting my car? Claim hotline

Question

501

1

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which is cheaper?

I have the u300 plan. It is $138.  To add hbo/cinemax it would be $25.  If you get u400 hbo/cinemax are included.  That price is $180.  Doesn't it mke more sense to just add hbo/ccinemx to the u300?

Question

105

2

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rude customer service

I called AT&T to see how I can change my bundle package from U200 to something more reasonable with lower monthly payments. I was talked to like a child that didnt understand. All I wanted to do was change my package bundle to something that was more affordable. I was told this (U200) was something

Question

128

2

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fraud account

I recieved a bill from at&t for 263. overdue balance.   I never had the number of that ccount.   please rectify

Question

58

2

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AT&T "Card Services" Customer Care

CXPA is going to get a kick out of the infinite loop experience whereby AT&T has its "card services" reps tell customers they are connecting them with customer care, they send them into hold music for 20 minutes, and then the automated voice comes on to say "thank you for calling Card Services,

Question

115

8

0

Equipement on gound can cause injury

I was severely injuries by a falling piece of equipment approximately 2 weeks ago and have been unable to speak with anyone past a regular customer service agent. I’ve tried everything without success. All they do is note the account. I’m more concerned that the equipment is still on the ground and

Question

83

1

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Accepted Solution

Official Solution

Closed

Reward Visa card

Hello this is Ladarius I was wondering when will I receive my reward card

Question

182

4

0

Closed

$200 gift card for switching to AT&T

I was promised a $200 gift card when I switched my services to AT&T.  He said it might take a few months to qualify for it by paying my bills.  i got a $100 card but that is all.  The Reward Center says I should've gotten it but they can't fix the system to give it to me and to call billing for a cr

Question

2.2K

9

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