U-verse TV Account

We cancelled U-verse June 2nd 2020, and returned the device. Each month since then ATT charges $72.74. We have spent several hours on the phone with ATT agents to request the charge be stopped and ATT credit our payment card for the monthly charges which now totals $509.18 Usually the agent transfer

Are calls really recorded? Are they used for training purposes. To verify quality assurance? Employee number (Edited as per community guidelines) actually couldn’t help me and told me I had an ultimatum of cancellation. First, learn proper usage of vocabulary. Correct English, is a choice. I am smal

I will still be keeping my internet and cell phone package, just don't want uverse since I hardly watch regular TV anymore. MAX isn't part of the uverse package right?

need pin number for ppv channel

I resigned my Internet along with U-Verse in AUgust of 2020 for a year. At that time my bill lowered to a realistic amount each month after it increase. now it's $50.00 more a month??? I've called 2 times and currently on hold for the 3rd time to address this issue. First time i talked to a rep and

When will this be resolved and we should be seeing a much lower bill since many stations are gone. Please let us know what is happening.

Last month I called ATT because our wifi had gotten slower. They sent me a wifi extender, free of charge. When I got my bill, the person who I talked to about wifi must have changed my TV service WITHOUT MY CONSENT. My bill is $75 higher than it was previously. We never discussed TV!! Now I have bee

I would like someone to reach out to me regarding property damage at my home. A trash truck hit the ATT lines because they were hanging too low. When the truck hit the lines it jerked the electric pole down while I was outside. Lines came down from all directions and pulled my picket fence down and

My husband and I have been trying to get our service disconnected for months and no one will answer the phone. We called once and to cancel only to find out later we were still being billed. Now we cant get anyone to answer and are constantly being transferred or disconnected with no return call. At

What is the address to send in a formal written complaint. My contract is over and my service was suppose to be cancelled (Surprise I received a bill) My equipment has all been mailed back. Customer service has hung up on me and when I call I keep getting sent to collections. This is absolutely unfa