U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Update U-verse app on Fire Stick
The U-verse app was working just fine, until an update was requested. So I proceed with the update, soon after completing. The app requested for me to log in, I did with correct information. But for some reason the app was not accepting my information. So I changed the password, it did not allow me
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101
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Accepted Solution
How to find out if a address is Uverse territory
Hello I'm a Uverse user at my last address and want to know the best way to find out if the new place can get your service. Thank you, Terria (Edited as per community guidelines) [email scrubbed] (Edited as per community guidelines)
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110
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Accepted Solution
All Uverse features disappearing!
I can no longer access any of my phone features from the att app I can no longer view call list on TV channel 9600 has been removed and a host of other features just gone. I'm guessing this is an attempt to get me to switch to att tv I will leave att before that happens...all this removal of servic
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260
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Dishonest door-to-door ATT sales people
ATTAnybody have a good phone number and contact name for reporting door-to-door sales people preying on the elderly? I've tried calling general support number (5942), sales (2020) "escalation" (0789). Have tried to speak to a manager each time. I just get put on hold forever or told that the manager
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6.8K
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Victim of Fraud - DIRECTV 9 digit account
I was the victim of fraud. It appears a sales agent fraudulently used my information to open a DIRECTV account back in 2015. I was sent to collections for it. I have been a loyal at&t customer so this is VERY irritating. I recently went through the AT&T Global Fraud team & sent the proof
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50
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Need help with my Refund
Hey is Darius( Edited per community guidelines) I’m looking at this unrecognized charger off my account I never Oder tv service I only got home internet I know because I went in person to get home internet nobody spoke to me about tv service.
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69
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ATT balance showing up as Franklin Collection on credit report in error.
I have a collection for uverse on my credit report for $471 but when I called customer service, they have no record of the balance owed. How can I get this removed from my credit report?
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2.6K
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Att Sent A Balance To Franklin Collection Wrongly!
Att promised to send a equipment box to my address and never sent it. I didn’t know I had a balance until I checked my report! I called att and was told by the Rep. to take the equipment to UPS and they will remove the charges.. After calling back with the reference number the telling me it was take
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207
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Closed
Property damage, water line
On or about August 4th, AT&T came out to add an additional TV box in one of the bedrooms. The tech worked in the unfinished basement and ran the cable across the ceiling and over a dry wall. When he did, he hit a water line causing a leak. We had to have a plumber come out to make t
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