U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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How do I sign up for that channel?

How do I sign up for that channel?

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102

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Why so difficult to cancel

Called and cancelled direct tv, everything was taken offline however just received bill for this month. I haven’t watched any TV (cuz the service is not online) and have canceled so what’s the problem & of course not able to ask in chat online have to call!! Well I did that last month! Very frus

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113

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PAID UVERSE BILL BUT STILL NO SERVICE!!

I paid my bill, I guess auto pay wasn't active, but my service is still out. It's been an hour, and no TV or internet service. I've reset devices but still no changes. Worst of all, customer service is closed.

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88

5

Discount for uverse and internet outage

Hello will there be a discount for 4 days outage two weeks ago?

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97

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Need account assistance

I am facing a near doubling of our internet/Uverse bill next month. When I call the customer support line - i am sorry - I CANNOT UNDERSTAND THE PEOPLE ON THE PHONE. Is there a way to contact someone in the USA?

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58

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Why is AT&T refusing to honor so many agreements?

I just searched "Customer Retention not being Honored" here in the forums and I got over 100,000 YES one hundred thousand hits for threads. A similar search on Google gleaned over 1mill pages.   WHAT ARE YOUR POLICIES?   have spent over 10 hours on phone, and in hat/email with so many

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432

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I hate AT&T Uverse

I had AT&T Uverse  (phone and internet) installed on April 26, 2014 and have nothing but trouble since then...I can't count the number of times I had not had a phone line or internet and have had to either have a repair man come out or been able to reset it myself.  I have had it with having to call

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725

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How to Check, Edit, Reschedule, or Cancel your Appointments using myAT&T

Learn how to change your appointment without calling AT&T Need a sooner appointment? Need to reschedule your appointment because something came up? It is simple and easy and the best thing, you do not have to call in. All you need to do is: Sign in to myAT&T. Choose the service you

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U-verse promotion

I have U-verse TV, and my promotion/discount is up in a few days. I called last year and they renewed it or gave me something close to what I had previously. Now with AT&T moving their video services into another company, I was wondering if this would still be an option. Granted I know it might

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195

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Complaint about AT&T Customer Service

I was having a problem with one television and DVR. I called and was told a line needed to be looked at outside our home.  When the technician came, he replaced a switch and told us we would not be charged for a service call because it was faulty equipment and if we were charged to call and th

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