U-verse TV Account
Learn how to manage your U-verse TV account.
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Poor customer service complaint
Hello,Who do I contact if I want to make a customer complaint about rude customer service? On 01/09/2017 at approximately 7:30am PDT, I contacted customer care and spoke with Anna. Her worker ID# is: AS162X. I asked to speak with a supervisor, and she responded that her supervisor is not available.
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Spam Email
I received an email today saying that I been giving a temporary password. Shortly after that, I got an email saying my password had been updated. It came to my regular email but when I actually checked the to and from it showed my email as [email scrubbed] which is not a valid email or one that I
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installation time
I need to change the time for my uverse installation for Sept. 17th. I was scheduled for tomorrow from 8:00-12:00. I need to change it for 3:00.
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Why is AT&T U-Verse customer service so BAD?
Why is AT&T U-Verse customer service so BAD? I returned 3 TV boxes 2 months ago via UPS store as instructed by AT&T, but they keep adding it to my bill.Then I am charged a late fee because I am not paying for these 3 TV boxes.When I call AT&T I only get someone from the Philippines who cannot resolv
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355
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U-Verse TV No Longer Affordable
Help! My U-Verse bill just increased $60/mo and there are no available promotions for me. What can I do to make this more affordable? Should I just cancel and find a cheaper streaming service from another company?
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129
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Credit card charges
So, I went online to input new credit card info to pay my bill, went to my bank to setup the credit card for payment and found two $30 (total of $60) pending on the card for DIRECT TV Stream! What's the charges for? What number can I call tomorrow to fix this.
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150
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The Integrated Solutions Consultant is not responding to my calls for assistance and I need immediate help
I would like to speak with an Integrated Solutions Consultant as I have questions about my service as well as my bills. [EDITED per Community Guidelines]
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69
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Urgent message - Bill payment error
Tuesday evening suddenly my U-verse service suddenly showed me a blue screen reading URGENT MESSAGE: To pay your AT&T bill today, go to att.com/myatt, use the myAT&T mobile app on your smartphone, or call 800.288.2020 and say "pay my bill" when prompted. This is on all channels except a few most l
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