U-verse TV Account

5 months ago I negotiated a new contract for 13 months of u-verse 300 and Internet 50. The price was $144.00 a month NOW I am being charged $208.00 a month for the same package and on my bill It said I have 8months out of 13 left.  I called and was told  WELL that package expired!  How can my p

My parents U-Verse Bill almost doubled. I had this same issue a year ago when I had to file an executive complaint to remove services ( talked to a live representative who could not get it done as promised).  We have also tried to bundle the Wireless phone bill to no avail--would this save the

I canceled service then called to reconnect within 24 hours. The first person set up a new account but another person canceled that to do a disconnect in error. I got a call later on saying I would have to do a reboot and registration. Is this a new service or reconnecting my old service?

I canceled my service yesterday but did the deactivate in error process. They said someone will call me Monday to do the reboot and registration but will they be able to if there's an outage in my area? Can they reactivate my service and give me the promised discount if they can't get my modem and c

I recently contacted AT&T billing department because an equipment fee showed up on my bill. I am aware that my equipment is not rented as I've had it for over a year. Suddenly a $7 fee shows up on my bill, a fee that I was told would never be applied to my account. Recently I've combined my att bill

I cannot find anywhere in my account settings to opt out of ATT marketing calls. Please help me understand how to do this. I am receiving multiple calls per day from ATT telling me that I'm since I'm such a loyal customer so they want to give me Epix for free......for 30 days. I answered the call on

I have been trying to file a damage claim for a month now. Customer support is no help. They say they don't know how. I have spoken to dozens of people and only receive a run around. How can I file a damage claim? One represetative, Wanda in Mississippi said that she successfully filed a claim for m

What email do I send a damage claim to? The person with att that installed the cable said the company would contact me and that didn't happen.  So when I called they gave me an incorrect email address to submit the info to. Please help. I want this hole repaired ASAP.

How do I change my 4-digit PIN?

Can you give me a new 4-digit pin please? Thanks!