U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

701

(734)
How to file a claim

I have a claim # 2011001096-01. How do I file the claim to get reimbursed for repairs?

Question

160

3

0

Soliciting complaint

I need a phone call regarding 2 solicitors that came to my house today. One of them made a (Edited per community guidelines) comment to my wife. Please call me at (Edited as per community guidelines) immediately. I also plan on filing a police report for trespassing.

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255

2

0

Service Cancellation.

I want to cancel my service. There is not an option online.

Question

61

2

0

Fraudulent account

I have 1500 charge on my credit report and o have never had your services

Question

44

1

0

Promotion

Hello inquiring to activate promotions added back to service plans. I would greatly appreciate if you can add promotions back due to the pandemic were facing. Thanks

Question

54

2

0

why do I dislike ATT so much?

ATT is awful to deal with. I spent 20 minutes on chat today and was promised a call within 2 hours.... never received. Chat was a waste... just some person trying to wear me down by asking redundant questions. I wish I could choose ComCast... they are much better.

Question

79

4

Service appointment

U-Verse TV won’t provide my area service except between 8 AM and noon. Why? I live in the center of Houston.

Question

135

8

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Customer service is awful πŸ˜”

I tried to upgrade my phone. There were so many fees connected to upgrading the phone. Each time I call customer service I was routed to the wrong person over and over again. It literally took me days to even get to a customer service representative. Once I did get someone on the phone, after waitin

Question

48

1

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Accepted Solution

Official Solution

damage to property

I had an installer out to my new house on 11/2/20. He was trying to hook up my mounted TV above the fireplace when he stepped off of the granite hearth ,he broke the corner off. Oh, and he was not able to connect the HDMI cable (he swore it was on back of the TV where he coudn't get access...it wasn

Question

201

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CNN Watch Live doesn't support ATT UVerse 200

I've been told twice CNN no longer supports ATT subscriptions via it's CNN Go app. This seems ludicrous as I would think CNN would want to keep active subscribers, no matter the platform. Or is this bad advice from ill-trained and ill-informed ATT ???

Question

1K

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