I have a Cisco 1SB7005 receiver and it connects about half of the time. I have to keep resetting it often to get the tv back on. I need a new receiver. This one is several years old and needs replaced. Also, I need a remote control replacement. when I punch in the channel numbers, only half of the numbers appear and I have to keep putting in the channel numbers that I want to watch several times before it gets all of the numbers. Very frustrating. Please send these to me and I will send the old ones back to you.
Thanks to SoloTX and skeeterintexas. It worked for me.
Call CS 1-800-288-2020. A replacement will be sent for a self-install. You will lose your recordings but not your schedule.
You have 60 days to return the old DVR via UPS/FedEx. You should receive an email with instructions.
Now can ATT just deliver the 24 Mbit Internet speed that they bill me for. There is just so much congestion in my neighborhood that I'm lucky to get 20 Mbit. Don't blame the victim. My computer is good and so is my WiFi. The problem is ATT bandwidth.
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
Call CS 1-800-288-2020. A replacement will be sent for a self-install. You will lose your recordings but not your schedule.
You have 60 days to return the old DVR via UPS/FedEx. You should receive an email with instructions.
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SoloTX
ACE - New Member
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25 Messages
4 years ago
Call AT&T, this is customer populated forum and not a way to reach official AT&T support.
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Judysm48
New Member
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2 Messages
4 years ago
I have a Cisco 1SB7005 receiver and it connects about half of the time. I have to keep resetting it often to get the tv back on. I need a new receiver. This one is several years old and needs replaced. Also, I need a remote control replacement. when I punch in the channel numbers, only half of the numbers appear and I have to keep putting in the channel numbers that I want to watch several times before it gets all of the numbers. Very frustrating. Please send these to me and I will send the old ones back to you.
Thank you,
Judy Smith
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SoloTX
ACE - New Member
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25 Messages
4 years ago
@Judysm48 See the replies to the OP from myself and Skeeterintexas.
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dfj1
Voyager
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4 Messages
4 years ago
Thanks to SoloTX and skeeterintexas. It worked for me.
Call CS 1-800-288-2020. A replacement will be sent for a self-install. You will lose your recordings but not your schedule.
You have 60 days to return the old DVR via UPS/FedEx. You should receive an email with instructions.
Now can ATT just deliver the 24 Mbit Internet speed that they bill me for. There is just so much congestion in my neighborhood that I'm lucky to get 20 Mbit. Don't blame the victim. My computer is good and so is my WiFi. The problem is ATT bandwidth.
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