
U-verse TV Account
Learn how to manage your U-verse TV account.
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False promises and ridiculous charges
Can someone please tell me who to contact to resolve this mess. I have been given the run around for over a year (not exaggerating). Everytime I am assured it is fixed something else comes up and AT&T's lack of help and concern has lead me to have to cancel and now be charged extra fees for that (go
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308
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Accepted Solution
Official Solution
Does AT&T automatically get to use the PG&E easement on my property?
I am curious as to how AT&T and Comcast are allowed to use the PG&E power line easement across my back yard. Can someone offer some insight? Thanks in advance.
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1.2K
4
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U-Verse Retention Discounts
Despite AT&T U-verse no longer being offered to new customers, existing customers can request discounts through the AT&T U-verse Retention Department. I do this each year but the problem is 1) the Retention Department refuse to offer any discounts until my existing subscription is within a day or tw
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1.9K
2
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Can't unlink old TV Account
I recently signed up for AT&T TV after they made the changes to consolidate products last week, however AT&T was unable to add the service to my existing account for wireless & internet because of the presence of an old linked TV account that hasn't been used in over three years (back from the early
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89
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0
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Official Solution
Blocking all ppv and vod
How can I prevent ppv and vod charges to my account . I have a tenant that is ordering movies etc without permission and I am working out of town and don’t have access to my device.
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342
1
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Closed
Contract changes
CONTRACT CHANGES NOT AGREED TO BUT ARBITRARILY LISTED ON CONFIRMATION EMAIL…I recently accepted some promotions on my direct tv account and received an email summary that indicates i agreed to a new 24 month contract which is simply not true and thankfully I also recorded my entire conversation with
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103
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Closed
At&T TV Now Password Reset
I originally started off with At&t TV Now services before it changed over to Direct TV Stream and unfortunately I forgot my password. I have called in several times without having the issue resolved. Over and over again I was told my account is old and it was no way to retrieve a password reset. If
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202
1
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Accepted Solution
Official Solution
downed wire at my house
Hello, There is a downed wire in my backyard. I spoke to DTE and Xfinity. Xfinity said it is an ATT metal strand
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141
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Unbearable customer service
My bill went up really high. I called retentions. They offered me a $20 promotion which sounded nice. Unfortunately it was not. They were unable to apply it because they were getting an error message. They told me to call tech support. So I sat on hold for an hour. Never picked up. So I called reten
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128
1
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Cannot login to U-Verse
I can't login to my U-Verse app on my phone. At first I got an error message that the ATT Access ID is no longer supported, use U-Verse Member ID. I went to website and changed every ID that I had and it still doesn't work. Deleted app and reinstalled on phone. Will not work. What do I need to do?
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263
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