U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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AT&T contractor cut off my understand sprinkler pipe and didn't fix it properly. My irrigation is failure now.

Address: 8512 Pine Valley Dr. McKinney TX75070 AT&T contractor cut off my underground sprinkler pipe and didn't fix it properly. My irrigation system is failure and leaking now.

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153

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False promises and ridiculous charges

Can someone please tell me who to contact to resolve this mess. I have been given the run around for over a year (not exaggerating). Everytime I am assured it is fixed something else comes up and AT&T's lack of help and concern has lead me to have to cancel and now be charged extra fees for that (go

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291

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Accepted Solution

Official Solution

Does AT&T automatically get to use the PG&E easement on my property?

I am curious as to how AT&T and Comcast are allowed to use the PG&E power line easement across my back yard. Can someone offer some insight? Thanks in advance.

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1.1K

4

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U-Verse Retention Discounts

Despite AT&T U-verse no longer being offered to new customers, existing customers can request discounts through the AT&T U-verse Retention Department. I do this each year but the problem is 1) the Retention Department refuse to offer any discounts until my existing subscription is within a day or tw

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1.9K

2

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Can't unlink old TV Account

I recently signed up for AT&T TV after they made the changes to consolidate products last week, however AT&T was unable to add the service to my existing account for wireless & internet because of the presence of an old linked TV account that hasn't been used in over three years (back from the early

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86

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Official Solution

Blocking all ppv and vod

How can I prevent ppv and vod charges to my account . I have a tenant that is ordering movies etc without permission and I am working out of town and don’t have access to my device.

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334

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Closed

Contract changes

CONTRACT CHANGES NOT AGREED TO BUT ARBITRARILY LISTED ON CONFIRMATION EMAIL…I recently accepted some promotions on my direct tv account and received an email summary that indicates i agreed to a new 24 month contract which is simply not true and thankfully I also recorded my entire conversation with

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101

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At&T TV Now Password Reset

I originally started off with At&t TV Now services before it changed over to Direct TV Stream and unfortunately I forgot my password. I have called in several times without having the issue resolved. Over and over again I was told my account is old and it was no way to retrieve a password reset. If

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192

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Accepted Solution

Official Solution

downed wire at my house

Hello, There is a downed wire in my backyard. I spoke to DTE and Xfinity. Xfinity said it is an ATT metal strand

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136

1

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Unbearable customer service

My bill went up really high. I called retentions. They offered me a $20 promotion which sounded nice. Unfortunately it was not. They were unable to apply it because they were getting an error message. They told me to call tech support. So I sat on hold for an hour. Never picked up. So I called reten

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124

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