U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
cancellation

I've not received an email on my cancellation. two calls and a chat have not resolved it.

Question

262

6

0

cancelling my U-Verse TV

I want to cancel my Uverse tv service. I have called twice.  The first call on September 29 was 47 minutes and ended with a supervisor telling me there was a "glitch" in their system and they could not cancel my service and someone would call me back in a week with a confirmation number.  

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128

1

0

Accepted Solution

Official Solution

Closed

ATT turned my account to collection agency

I paid the collection and att told me they would remove the collection from my credit bureau report.  Need to know who to call because customer service doesn’t know

Question

12.8K

6

0

Unable to input anything in the forum

After changing my password twice trying to get into the community forum, it still won’t let me in.  What is wrong with everything on your website? Nothing ever works correctly, it is soooo frustrating. 

Question

71

2

0

Charge for Unreturned Equipment when Equipment was IN FACT Returned

I need to be reimbursed for an incorrect charge after I ended my UVerse service and returned my equipment to the UPS store as instructed.  After I properly and timely returned the equipment to UPS under AT&T's established procedures, AT&T claims it did not receive the equipment from UPS and charged

Question

7.9K

32

Am I stuck with this u-verse plan for a year?

I recently spoke with a att associate about canceling my service since my promotion was ending and going up $40 and it just isn't worth it to me so they told me i would get another year of discount for the following year but much better which I jumped on board. I was told my total bill would be no m

Question

225

4

0

I have a serious complaint for the Reseda, Ca. Dept

How do I reach the manager of this location?

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90

1

0

Accepted Solution

Official Solution

Uverse - watch recorded shows on computer

We've had Uverse ever since it was available in our area (many many years). I was always told we could record shows from our computer instead of using remote with TV.  I'm wondering if we can watch those recorded shows on our computer instead of our TV?  Signing in to our account somehow?

Question

899

2

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to cancel

not happy

Question

60

1

0

DirecTV customer

I can't get my paramount channel on my Roku or phone

Question

80

1

0

NEED HELP?

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