
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
At&T employees and office of the president all vindictive liars
This started with a call I made because my internet wasn't working. They didn't do anything but tell me it was working on their end. The next month I called to give them my ACP approval number. This person said she applied my credit, and raised my internet speed from the lowest to the highest. She s
Question
137
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Accepted Solution
Official Solution
uverse fiberoptic internet password
Tech that installed my fiberoptic line, modem, router, asked if I wanted to change password when he hooked it up. I said I would change it later. He said that if I change it then it won't be split into a 2.4 and 5.0 setup on my wifi. If I change pword then it will auto toggle between 2.4 and 5.0 bas
Question
115
1
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Accepted Solution
Official Solution
Can't log into U-verse mobile app
I can no longer log into the U-verse mobile app on either my iPhone nor iPad. I've been logged in for about a week but today I logged out and couldn't log back in after re-installing the app on both my iPhone and my iPad. I was trying to solve other app issues and deleting and then re-installing the
Question
377
13
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Unable to login to Uverse tv app
Keep getting this error message: Login Error sendRequest- GetUserDetails: AppToken not set for request. I have done all recommendations such as clear cache, delete and reload app etc
Question
69
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Accepted Solution
Official Solution
How to sign into my account to pay my bill.
I want to log into my account to pay my U-Verse bill. I forgot my sign in name and my email. I’m elderly and need help. Thank you.
Question
372
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Signing into my account
I have forgotten my online sign in information and the email I used to sign in with. I’m elderly and can’t locate my info I had written down that my daughter had for me to use. I need to pay my bill for U-Verse account. How can I chat with an agent to correct my problem?
Question
98
1
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Showtime gift card
I was told that I would get a gift card for 75.00 if I subscribed to showtime and kept it for 3 months. It has been over 3 months and I never received the 75.00. who do I need to speak to for this. I have delt with the price increases and have been a customer for over 18 years.
Question
146
5
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Closed
Bill increase
Why does my bill continue to increase when I have made No changes in my plan !
Question
280
3
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Refund after cancellation incorrect.
Canceled my service on June 12th and used 4 days in the month of June. Was charged over 25 dollars for the 4 days. Called repeatedly for help and assistance, still waiting on my refund almost two months later that was promised by mid-July. Asked to correct the refund amount and said that is what it
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107
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