U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
Issues logging in with the app

I am having to reset my password every day when using the app on my phone or iPad. Both the att app and the U-verse app. I get an error message that says the limit for unsuccessful sign in attempts has been reached and I am forced to reset my password. This happens every day. When I log in on the we

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ATT debit card

I recently discontinued my uverse subscription. As I had a credit on my account, ATT sent me a debit card. The validation site refuses to validate the card, and the two phone numbers are the card do not work. Calling the 800-288-2020 number, I get cut off each time they try to transfer me to the uve

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71

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Closed

Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

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87

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Dispute Charges

Can anyone tell me how I dispute charges on my final bill?

Question

290

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U-verse app log-in

I constantly have to come up with new passwords to log into the U-verse app. The system says I have exceeded 3 tries and wants me to come up with a new password when I haven’t logged in with a wrong password even once.  It’s becoming quite annoying.  Anybody else having this issue?

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130

4

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log into u verse app

i keep getting the message that my login is no longer supported.  please help thank you

Question

51

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Billing

The last two months I have received an email that I have a balance due on my account. I don't.  It shows a zero balance.  Last month I had a chat with a rep and they said it was a technical error.  This month I get another balance due, account shows zero.  What's going on? 

Question

56

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Caller ID on TV

A few days ago we moved. When we moved, we took uverse home phone with us. We had to change our phone number. Everything works, except we lost our Caller ID on TV. The AT&T tech that came to our home tried to contact tech support and they said they were having website issues. We waited to see if

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157

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Cable without wifi

My 84 year old Mother called to have cable installed at her apartment and the salesperson told her she also MUST subscribe to wifi service. She does not want or need wifi but has been told by AT&T that it's mandatory to bundle and pay a higher fee. This is an outrageous case of elder abuse and

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561

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Username/ password

It will not let me reset my password.

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36

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NEED HELP?

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