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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

4.5K

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theft I will be reporting to the BBB

if auto pay wasn't canceled it would of came out on July 1st not July 29th yall stole out my account that I canceled

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145

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File a Complaint

I'm looking for information on filing an official complaint with Directv. I've already done so with the BBB. I was advised to officially file with the company. I've already made phone calls, and I was advised to do so in writing as well.

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223

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Someone opened a direct tv with my address

Hi, I hope someone can help me with this. I noticed that I kept getting mail from DirectTV for a person that doesn't live here. I have lived here for the past 3 and half years, and never had directv. I called them, and they said I have to fill out an identity theft claim and file a police report; ho

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329

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Extra Sports Channels

I am paying for the extra sports channels in the 720 series for baseball. Yesterday, the Yankees/Orioles game was listed on 748.  Went to 748, it referred back to WJCY in Charlotte channel 46.  WJCY is a Nexstar station which is in negotiations with Directv and was not showing any sports.

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238

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Accepted Solution

You said you helped me to get my reward

Hi I was supposed to get 300.00 reward and only got 200.00. Just talked to DIRECTV and they said they could not help me??? Here is the confirmation number you sent me from Valentina order number is 4225605704A. I really am so very tired of getting the run around it truly is exhausting!!

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185

4

Service doesn’t work

I have been a loyal customer for over 20 years. I have the service insurance. My tvs continuously give error code 613. I’ve called so many times for help with no resolution. I even called to terminate service and was advised to give it another try. I requested a technician and two days have gone by

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538

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Fox TV

Is there any way I can remove that channel from my account? I would love to. I never watch it and I would like to remove it completely. I have read that that channel gets subsidies and I would rather my money not go to them. Can this happen? I have heard that people are able to do that.

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201

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Cancel and Sign Back Up?

D-TV keeps going up in price and is just too much (especially with some medical bills we've had) for us to continue paying to watch like 10 channels (but we like actual Channels & their DVR for sports over Youtube). I called last weekend to get the price down/cancel, and they said they only c

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2K

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NY sales tax calculation

Can anyone please tell me what the NY state sales tax rate is that DTV uses for calculation? My county has an add-on to the state rate.  How is that calculated?Can you please tell me what part of my total bill is being taxed?

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180

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Accepted Solution

DirecTV Collections - Uploading a file

I'm trying to dispute a DirecTV collection but their (Edited per community guidelines) site won't upload documentation.

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307

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NEED HELP?

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